Milestone XPRRDL XProtect Rapid REVIEW Device License

Milestone XProtect Rapid REVIEW Guide - Page 47

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The permissions issue is possibly because of one of the following (but not limited to):
a. GPO applied on the server
b. Current logged in user lacking admin privileges
c. Antivirus/antimalware restriction
d. Target drive out of space
Solution
1. In the Services pane of the BriefCam Administrator Console, check that the PID is not constantly
changing for one or more of the AKKA services:
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Lighthouse
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LPR Matching
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BI Face Recognition
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Face Recognition Matching
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Filtering
2. If one or more of the AKKA service’s PID is constantly changing, this may be because a shadow AKKA
service is running in the background. In this case:
a. From the BriefCam Administrator Console, stop the BriefCam AKKA services.
b. From the Task Manager, stop the relevant service.
c. From the BriefCam Administrator Console, restart the services.
Installation and deployment guide | XProtect® Rapid REVIEW
47 | Troubleshooting
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