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3. Send the C2V file to the Support team by logging into Milestone Support to open a ticket and attaching
the C2V file. The product key number you received from Milestone needs to be mentioned in the ticket.
This will help the support team generate the relevant V2C file (vendor to client), which is required to
activate the product offline.
After receiving the V2C, there are two ways to activate the product offline:
You can activate via the BriefCam License Activation application or you can use the Gemalto application.
Activate via the BriefCam License Activation application
1. Open the BriefCam License Activation application.
2. Click the Offline tab.
3. Click 3. Apply license.
4. Select the V2C file provided by the support team, and click Open.
Installation and deployment guide | XProtect® Rapid REVIEW
24 | Installation and deployment steps
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