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71
TROUBLESHOOTING
NOTE: We may charge for service even in the warranty period if your problem is due to the causes listed below.
problem possible cause
Oven or grill not working • Time of day is not set.
• Power is not turned on.
• Controls are incorrectly set .
• Oven is in ‘Demo’ mode, refer to Additional Functionality.
• Household fuse has blown or power supply is off. (If the household fuse
continues to blow, call the Service Centre).
• Child-proof oven lock is activated. ‘LOCKED’ is displayed when control is
touched. (Refer to operating instructions).
Oven light not working • Light may be turned off at control panel.
• Lamp blown or loose socket.
• Household fuse has blown. (If the household fuse continues to blow, call the
Service Centre).
Oven not heating enough • Foil trays on bottom of oven.
• Timer is in ‘AUTO’ mode. (Refer to operating instructions).
• Household fuse has blown or power supply is off. (If the household fuse
continues to blow, call the Service Centre).
• Oven not pre-heated - pre-heat oven for 30 minutes.
There is warm air coming from the top
of the oven door
• The oven is located under the control panel. When the oven is on, the air
passes through this vent. This venting is necessary for proper air circulation in
the oven and good baking results. Do not block oven vent.
Clock flashing on display • Reset time of day and any cooking functions you were using.
Unit smoking when first used • Protective oils being removed.
Condensation build up • Reduce the amount of water used in cooking. (Sometimes condensation
is normal).
Door cannot be replaced after
removal
• Stirrup not engaged properly.
Functions and temperature appear on
display but oven does not work
• Oven is in ‘Demo’ mode, refer to Additional Functionality.
When the door is open the fan stops
(underbench only)
• This is a function of the power board to help reduce the blast of air when
opening the door.
When a non fan mode is selected the
fan starts
• Most oven modes have a fast heat up function that uses the fan, fan element
and top (boost) elements. Auto fast heat up can be overridden by selecting
a temperature of 120°C or less, allowing the function to start, then increasing
the temperature to the desired level.
The light stays on when the door is
closed
• An oven function has been selected.
• The light has been turned on at the control panel.
The light does not turn *ON* when the
door is opened
• Oven light may need replacing.
Error message “REMOVE FOOD
PROBE” after connecting Food
Sensor/probe to appliance
• The cooking function selected is not compatible with the food sensor/probe.
Refer Food Sensor/robe instructions page.
Food Sensor/probe temperature
setting not displayed
• Ensure Food Sensor/probe plug is fully inserted into the socket on the front
panel.
• Incorrect Food Sensor/probe used. Only use the Food Sensor/probe
recommended for this appliance.
• Ensure food is fully defrosted
Troubleshooting continued over page
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