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6
Checking the Scanner Roller Counter .............................................................................................. 134
Replacing the Scanner Rollers......................................................................................................... 136
Resetting the Scanner Roller Counter ......................................................................................... 142
Transporting Your Scanner .............................................................................................................. 142
Solving Problems .................................................................................................................................... 145
Product Status Messages ................................................................................................................ 145
Solving Scanning Problems ............................................................................................................. 147
Scanner Does Not Turn On or Turns Off Unexpectedly............................................................... 147
Scanner Button Does Not Work as Expected .............................................................................. 147
Scanning Software Does Not Operate Correctly ......................................................................... 148
Original Feeds Incorrectly in Scanner.......................................................................................... 149
Original Jams in Scanner............................................................................................................. 150
Paper Protection Does Not Work Correctly ................................................................................. 152
Scanning is Slow ......................................................................................................................... 153
Cannot Send Scans to a Cloud Service....................................................................................... 153
Cannot Send Scans to an Email .................................................................................................. 154
Solving Network Scanning Problems ............................................................................................... 154
Cannot Scan Over a Network ...................................................................................................... 154
Scanner Cannot Connect to a Wireless Router ........................................................................... 155
Solving Scanned Image Quality Problems ....................................................................................... 156
Back of Original Image Appears in Scanned Image .................................................................... 157
Scanned Characters are Blurry ................................................................................................... 157
Characters are not Recognized During Conversion to Editable Text (OCR) ............................... 158
Ripple Patterns Appear in an Image ............................................................................................ 158
Spots or Lines Appear in All Scanned Images............................................................................. 159
Scanned Image is Cropped ......................................................................................................... 159
Resetting the Epson Scan 2 Settings .............................................................................................. 160
Solving Invoice/Receipt Manager Problems..................................................................................... 160
Cannot Access an Accounting Service........................................................................................ 160
Cannot Import Invoice/Receipt Database .................................................................................... 161
License Key is Disabled............................................................................................................... 161
Uninstall Your Scanner Software...................................................................................................... 161
Uninstalling Scanner Software - Windows................................................................................... 161
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