User Manual - Page 293

For C11CK60201.

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293
Resetting the Epson Scan 2 Settings
Parent topic: Solving Problems
Scanned Image Quality Problems
If you encounter quality problems with your scanned image, try these solutions:
Image is Distorted or Blurry
Make sure your original is not wrinkled or warped. This may prevent the original from laying flat on the
scanner glass.
Do not move your original or your product during scanning.
Clean the scanner glass and the ADF and remove any dirt or dust on your originals.
Do not press on the document cover or the original with too much force.
If you are scanning from the ADF, place your originals on the scanner glass. Some originals may not
be scanned properly from the ADF.
Your product will not operate properly while tilted at an angle. Place your product on a flat, stable
surface that extends beyond its base in all directions.
Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again:
Increase the Resolution setting.
If the Image Type setting is Black & White, adjust the Threshold setting.
If the Image Type setting is Color or Grayscale, select the Unsharp Mask setting.
If the Image Type setting is Black & White, select Text Enhancement. If the Image Type setting is
Color or Grayscale, change the Text Enhancement setting to High.
Image is Too Dark
Make sure you select the correct Image Type for your original.
If the Image Type is set to Color or Grayscale, adjust the Brightness setting.
Check the brightness and contrast settings of your computer monitor.
Back of Original Image Appears in Scanned Image
Place a piece of black paper on the back of the original and scan it again.
Adjust these Epson Scan 2 settings (if available) and try scanning again:
Select the Advanced Settings tab and adjust the Brightness setting.
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