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Problem solving guide
170
Unexpected behaviour
Problem Cause and remedy
The oven compartment
does not heat up.
Demo mode is activated.
The combination steam oven can be operated, how-
ever the heating elements will not work.
Deactivate demo mode (see “Settings” – “Show-
room programme”).
The oven compartment has been warmed up by the
warming drawer in operation underneath it.
Open the door and let the oven compartment cool
down.
After moving house, the
combination steam
oven no longer
switches from the heat-
ing-up phase to the
cooking phase.
The boiling temperature of the water has changed as
the altitude of the new location for the appliance dif-
fers from the old one by at least 300m.
To adjust the boiling temperature, you need to de-
scale the appliance (see “Cleaning and care” –
“Care”).
During operation, an
unusually high amount
of steam leaks out or
steam leaks out from
different places to
usual.
The door is not closed properly.
Close the door.
The door seal is not correctly installed.
Press the door seal in all the way round the door to
make sure it is installed snugly and evenly.
The door seal is damaged, e.g. cracked.
Call the Miele Customer Service Department to re-
place the door seal.
Do not cook with steam or clean using HydroClean
until you replace the seal.
During cleaning with
HydroClean, water has
accumulated in the drip
channel up to the level
of the plateaus.
The combination steam oven is leaking.
Remove the water and, if necessary, continue the
cleaning process until the end.
Contact the Miele Customer Service Department.
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