Loading ...
Loading ...
Loading ...
Owner’s Manual 45
Warranty
Who Is Covered
This warranty is valid only to the original purchaser and is not
transferable or applicable to any other person(s).
What Is Covered
BowFlex Inc. warrants that this product is free from defects in
materials and workmanship, when used for the purpose intended,
under normal conditions, and provided it receives proper care and
maintenance as described in the Product’s Assembly and Owner’s
manual. This warranty is good only for authentic, original, legitimate
machines manufactured by BowFlex Inc. and sold through an
authorized agent and used in the United States or Canada.
Terms
Warranty terms for products purchased in US/Canada are as
stated below.
Frame 10 years
Parts 2 years
Electronics 1 year
Labor 1 year
(Labor support does not include the installation of replacement
parts involved in the initial product assembly and preventative
maintenance services. All repairs covered under the labor portion
of the warranty must be preauthorized by BowFlex. The customer
will be responsible for a minimal trip charge.)
For warranty & service of products purchased outside US/
Canada, please contact your local distributor. To find your local
international distributor, go to:
global.bowflex.com
How BowFlex Will Support the Warranty
Throughout the terms of the warranty coverage, BowFlex Inc. will
repair any machine that proves to be defective in materials or
workmanship. BowFlex reserves the right to replace the product
in the event a repair is not possible. When BowFlex determines
replacement is the correct remedy, BowFlex may apply a limited
credit reimbursement toward another BowFlex Inc. brand Product,
at our discretion. This reimbursement may be prorated based on
length of ownership. BowFlex Inc. provides repair service within
major metropolitan areas. BowFlex Inc. reserves the right to charge
the consumer for travel outside these areas. BowFlex Inc. is not
responsible for dealer labor or maintenance charges beyond the
applicable warranty period(s) stated herein. BowFlex Inc. reserves
the right to substitute material, parts or products of equal or
better quality if identical materials or products are not available
at the time of service under this warranty. Any replacement of the
product under the terms of the Warranty in no way extends the
original Warranty period. Any limited credit reimbursement may
be prorated based on length of ownership. THESE REMEDIES ARE
THE EXCLUSIVE AND SOLE REMEDIES FOR ANY BREACH OF
WARRANTY.
What You Must Do
• Retain appropriate and acceptable Proof of Purchase.
• Operate, maintain, and inspect the Product as specified in the
Product Documentation (Assembly, Owner’s Manuals, etc.).
• Product must be used exclusively for the purpose intended.
• Notify BowFlex within 30 days after detecting an issue with the
Product.
• Install replacement parts or components in accordance with any
BowFlex instructions.
• Perform diagnostic procedures with a trained BowFlex, Inc
representative if requested.
What Is Not Covered
• Damage due to abuse, tampering or modification of the Product,
failure to properly follow assembly instructions, maintenance
instructions, or safety warnings as stated in the Product
Documentation (Assembly, Owner’s Manuals, etc), damage due to
improper storage or the eect of environmental conditions such
as moisture or weather, misuse, mishandling, accident, natural
disasters, power surges.
• A machine placed or used in a commercial or institutional setting.
This includes gyms, corporations, work places, clubs, fitness
centers and any public or private entity that has a machine for use
by its members, customers, employees or ailiates.
• Damage caused by exceeding maximum user weights as defined in
the Product’s Owner’s manual or warning label.
• Damage due to normal usage and wear and tear.
• This warranty does not extend to any territories or countries
outside the United States and Canada.
How to Obtain Service
For Products purchased directly from BowFlex Inc. contact
the BowFlex oice listed on the Contacts page of the products
Owner’s manual. You may be required to return the defective
component to a specified address for repair or inspection, at your
expense. Standard ground shipping of any warranty replacement
parts will be paid by BowFlex Inc. For products purchased from
a retailer, you may be asked to contact your retailer for warranty
support.
Loading ...
Loading ...
Loading ...