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APPENDIX
105
4
10 OK to recall and resume previous memory? This message is displayed when the machine is turned off, then on again
before embroidering is completed. Touch to resume embroidering. If
the embroidering screen was displayed before the machine was turned off,
back up several stitches, and then continue embroidering. (page 71)
11 OK to separate the combined border pattern? This message is displayed when a combined border pattern is being rotated
in the embroidering screen.
12 Picker error This message is displayed when the thread picker (page 23) does not
operate correctly. Remove the thread entangled on the thread picker, and
then touch .
13 Press the unlock key to unlock the machine. This message is displayed when the thread trimming button is pressed
before the machine is unlocked. Touch to use the thread
trimming function.
14 Preventive maintenance is recommended. This message is displayed when the machine needs maintenance. (page 97)
15 The pattern combination is too large for the extra
large embroidery frame. If you plan to add more
patterns, rotate the pattern combination.
This message is displayed when a long vertical pattern is recalled and no
longer fits in the embroidery frame. Rotate the pattern 90 degrees.
16 The safety device has been activated. Is the thread
tangled? Is the needle bent?
This message is displayed when a malfunction occurred, such as the thread
becoming tangled or the needle is bent. The machine stops when it detects a
malfunction. Check that the machine is correctly threaded (page 62) and that
the needle is not bent.
17 This file cannot be used. This message is displayed when the file format is incompatible with this
machine. Check the list of compatible file formats. (page 107)
18 This pattern cannot be used since it exceeds the
data capacity.
This message is displayed when the pattern being opened exceeds the
allowable number of stitches or data capacity, or when too many patterns
are being edited.
19 This pattern cannot be used. This message is displayed when you try to retrieve a pattern that was
downloaded for a different machine.
20 This pattern cannot combine. This message is displayed when a split (large-size) pattern is selected to be
combined with another embroidery pattern.
21 Trimming sensor error. This message is displayed when lint or dust may have accumulated within
the moving knife, the fixed knife, the thread retaining plate, and their
surrounding areas. Clean them. (page 92)
22 USB media is not loaded. Load USB media. This message is displayed when you tried to recall or save a pattern while no
USB media is loaded. Load USB media.
This message is displayed when you try to use incompatible USB media. For
a list of compatible USB media, visit https://s.brother/cpcab/
.
23 Wiper error This message is displayed when thread is tangled on the wiper. Remove the
tangled thread.
This message is displayed when lint or dust may have accumulated within
the moving knife, the fixed knife, the thread retaining plate, and their
surrounding areas. Clean them. (page 92)
This message is displayed when the thread does not pass through the
groove in the thread cutter. Pass the thread through the groove securely.
Error messages Cause/solution
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