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66
3 FAQ
Question Solution
Device error, unable to start or
operate normally
Press and hold the Reset button for 5 seconds to restore the
camera to factory default settings.
SD card hot swapping
Stop recording, and image capturing, and then wait for at least
15 seconds before removing the SD card. This helps ensure
data integrity, and avoid losing all the data of the card.
SD card read/write limit
Do not set the SD card as the storage media of pre-set
recording. It might reduce the SD card duration.
SD card cannot be used as
storage media
When the SD card hibernates or its capacity is null, format the
card through web first.
Network upgrade failed
Check whether the right upgrade program (such as version,
compatibility) is used.
Recommended SD card
We recommend you use SD card of 16 GB or larger. This helps
avoid data loss arising from insufficient capacity.
You can use a card of 16 GB, 32 GB, 64 GB, and 128 GB.
Failed to pop up the
installation dialog box of web
control webrec.cab
Set the security level of IE browser as
Low
, and
Active Plug-in,
and Control
is set as
Enable
.
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