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Beforeyoucall forservice.., go.corn
Troubleshooting -tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Surface units will not
maintain a rolling boil
or cooking is not
fast enough
Possible Causes
Improper cookware
being used.
What ToDo
* Use pans which are fiat and match tile diameter
of tile surface unit selected.
A fuse in your home may be
blown or the circuit breaker
ppea.
......................... Cooktop controls
improperly set.
• Replace tile fllse or reset tile circuit breakeL
• Check to see tile correct control is set for the surface
unit you are using.
Scratches (may appear Incorrect cleaning
as cracks) on cooktop methods being used.
glass surface Cookware with rough bottoms
being used or coarse particles
(s t orsand)werebetween
thecookwareandthesurface
of the cooktop.
Cookware has been slid
across the cooktop surface.
• Scratches are not relnovable. Tiny SClatches will become
less visible in time as a result of cleaning.
• To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are clean
before use, and use cookware with smooth bottoms.
Areas of discoloration Food spillovers not cleaned • See the Cleaning the glass cooktop section.
on thecooktop before next use.
Hot surface on a model • This is normal. The surface may appear discolored
with a white glass cooktop, when it is hot. This is temporary and will disappear
as the glass cools.
Plastic melted to Hot eooktop came into • See the Glass surface--potential for permanent damage
the surface contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.
of the cooktop on the cooktop.
Frequent cycling Improper cookware • Use only flat cookware to minimize cycling.
off and on of being used.
surface units
Control signals after You forgot to enter a • Press the BAKE pad and desired temperature or
entering cooking time bake temperature or the SELF CLEAN LO/STD pad models) and desired
ordelay start cleaning time. clean time.
Fooddoes notbake Oven controls improperly set. • See the Using the oven section.
Rack position is incorrect • See the Using the oven section.
or the rack is not level.
Incorrect cookware or • See the Using the oven section.
cookware of improper
size being used.
......................... Oven thermostat needs
adjustment. 2 7
• See the Adjust the oven thermostat--Do it yourself!
section.
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