User Manual - Page 383

For 2020 C-CLASS.

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Towing the vehicle with both axles on the
ground
#
Observe the notes on the permitted towing
methods (/ page 379).
#
Make sure that the battery is connected and
charged.
Observe the following points when the battery is
discharged:
R
The engine cannot be started
R
The electric parking brake cannot be
released or applied
R
Vehicles with automatic transmission:
The automatic transmission cannot be shif‐
ted to position i or j.
%
Vehicles with automatic transmission: If
the automatic transmission cannot be shif‐
ted to position i, or the multifunction dis‐
play in the instrument cluster does not show
anything, have the vehicle transported away
(/ page 382). A towing vehicle with lifting
equipment is required for vehicle transporta‐
tion.
*
NOTE Damage due to towing away at
excessively high speeds or over long dis‐
tances
The drivetrain could be damaged when tow‐
ing at excessively high speeds or over long
distances.
#
A towing speed of 30 mph (50 km/h)
must not be exceeded.
#
A towing distance of 30 miles (50 km)
must not be exceeded.
&
WARNING Risk of accident when towing
a vehicle which is too heavy
If the vehicle being tow-started or towed
away is heavier than the permissible gross
mass of your vehicle, the following situations
can occur:
R
The towing eye may become detached.
R
The vehicle/trailer combination may
swerve or even overturn.
#
If another vehicle is tow-started or
towed away, its weight must not exceed
the permissible gross mass of your own
vehicle.
If a vehicle must be tow-started or towed away,
its permissible gross weight must not exceed the
permissible gross weight of the towing vehicle.
#
Information on the permissible gross mass of
the vehicle can be found on the vehicle iden‐
tification plate (/ page 422).
#
Vehicles with automatic transmission: Do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts to position j.
#
Install the towing eye (/ page 384).
#
Fasten the tow bar.
*
NOTE Damage due to incorrect connec‐
tion of the tow bar
#
Only connect the tow rope or tow bar to
the towing eyes.
#
Deactivate the automatic locking mechanism
(/ page 71).
Breakdown assistance
381
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