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IN CASE OF EMERGENCY 269
(Continued)
ASSIST Call
The ASSIST Button is used to automatically
connect
you to any one of the following support
centers:
Roadside Assistance (if equipped) – If you get a
flat tire, or need a tow, just push the ASSIST
button and you’ll be connected to someone who
can help. Roadside Assistance will know what
vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care (if
equipped) – In-vehicle support for SiriusXM
Guardian™.
Vehicle Customer Care (if equipped) – Total
support for all other vehicle issues.
UConnect Care (if equipped) – Total support for
all the UConnect feature.
SOS Call
1. Push the SOS Call button on the overhead
conso
le.
NOTE:
In case the SOS Call button is pushed in error,
there
will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the overhead console or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
overhead console.
2. The LED lights located within the SOS and
ASSIS
T buttons on the overhead console will
turn green once a connection to a SOS
operator has been made.
3. The SOS Call system may transmit the
following important vehicle information to a
SOS operator:
Indication that the occupant placed a SOS
Call.
The vehicle brand.
The last known GPS coordinates of the
vehicle.
4. You should be able to speak with the SOS
operator through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper-
ator, the SOS operator may be able to open
a
voice connection with the vehicle to deter-
mine if additional help is needed. Once the
S
OS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occur
-
ring in the vehicle. The vehicle’s SOS Call
system
will attempt to remain connected
with the SOS operator until the SOS oper
-
ator terminates the connection.
5. T
he SOS operator may attempt to contact
appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
7
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