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64
Problem Possible Cause Solution
The printing position of
small labels is incorrect.
The media sensor
sensitivity is not set
correctly.
Calibrate the sensor sensitivity again.
The label size is incorrect. Set the correct label size and gap size.
The vertical offset setting in
the driver is incorrect.
If using the BarTender software, set the
Vertical Offset in the driver.
Incomplete printing on the
left or right side of label.
The label size is set up
incorrectly.
Set the correct label size.
Warped labels.
The ribbon is installed
incorrectly.
Reinstall the ribbon.
To install the ribbon roll, see section
3.1 Load the Ribbon
.
The media is installed
incorrectly.
Reinstall the label roll.
To install the label roll, see section
3.2 Load the Media
.
The print density setting is
incorrect.
Adjust the print density to improve the
print quality.
The media is not fed
correctly.
Make sure the label guide touches the
edge of the Media Guide Tips.
Blank labels with gray lines.
The Print Head is dirty. Clean the Print Head.
The Platen Roller is dirty. Clean the Platen Roller.
Irregular printing.
The printer is in Hex Dump
mode.
Turn the printer on and off to skip the
dump mode. (See section
5.1.2
Gap/Black Mark Sensor Calibration,
Self-Test, and Entering Dump Mode.)
For more information about cleaning the printer, see section 11. Maintenance
.
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