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19
ONLINE CUSTOMER SERVICE: You can also access and
manage your account online at
att.com/mygophone.
Your wireless number and account passcode are required
to access online customer service. With online account
management, you can:
• Add funds to your account
• Check your balance and expiration date
• Review recent account activity
• Review the details of your rate option
• Check the status and balance of any active feature
package(s) you have purchased
• Sign up for feature packages
• Set up automatic feature package renewal every 30 days
• Change your passcode
• Enter/modify your personal profile
• Request that your passcode be sent to your
phone free of charge if you forget it
Handset Exchange by Mail:
•
Warranty repairs for your GoPhone are as
simple as dialing
1-800-801-1101
Customer Service
Customer Service
Frequently Asked Questions
PAYMS01100744D_wp.indd 21PAYMS01100744D_wp.indd 21 2/1/10 6:27:42 PM2/1/10 6:27:42 PM
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