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Q: Where can I get information about new GoPhone offers
or updates about my service?
A:
Register your account at att.com/mygophone to receive
updates about your service. Or you can call
Automated
Customer Service
(611) and get information about
changes to your service, your promotions or rate plan.
Q: How do I make a call?
A:
To make a domestic call on your wireless phone:
• Press the POWER key to turn on your phone
• Dial the phone number by entering the area code first
and then the 7-digit number
• Press the SEND key. This button may contain a green icon.
• To end the call, press the END button. This button may
contain a red icon.
Q: My phone will not power on. What should I do?
A:
Make sure your battery is charged. To turn on some phones,
you must press and hold the
POWER key for at least five
to seven seconds. If you are still unable to turn on your phone,
take it back to the place of purchase for further assistance.
Q: What is Directory Assistance (411)?
A: AT&T Directory Assistance provides telephone numbers and
addresses of business, government and residential listings
throughout the United States. Additional charges apply.
Note: This service is provided by AT&T and may not be available
while roaming outside the AT&T wireless network.
Q: Why can’t I download ringtones from a non-AT&T website?
A:
AT&T service does not support downloadable ringtones from
external sites. You must use ringtones available for download
at
att.com/rings.
Frequently Asked Questions
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