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18
Q: Can I download all of the content that is available on
the AT&T website?
A:
No. Content availability varies with each handset.
Q: Is there a cost to use Data Services?
A:
Yes. There is a premium cost for content such as ringtones,
games and wallpapers. Additionally, data usage charges will
apply to download the content.
Charges also apply to texting and web browsing, unless you
have purchased a feature package. Pay-per-use rates apply
without a feature package or if the feature package is
depleted or expired.
Q: Why was I charged when calling voicemail?
A:
Per-minute charges and daily-access-fee charges (if applicable)
apply to voicemail retrievals.
Q: Why was I charged more than the timer on my phone?
A:
Voice usage is deducted in full-minute increments with
partial minutes rounded up to the next full minute at the
end of each call. The timer on your phone may indicate
usage of one minute and 15 seconds (1:15). Because
AT&T bills in full-minute increments, you will actually be
charged for a total of two full minutes.
For answers to other FAQs, call Automated Customer Service by
dialing
611 from your Pay As You Go phone and selecting the
option for “Frequently Asked Questions.”
PAYMS01100744D_wp.indd 20PAYMS01100744D_wp.indd 20 2/1/10 6:27:42 PM2/1/10 6:27:42 PM
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