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42 / English
Front-Loading Automatic Washer
Problem Cause Explanation / Suggestion
Water in the washer.
There may be some water in your
appliance when you receive it. This
is from the quality control process
and is normal.
It is not harmful to your washer. You
should run a “sanitary” cycle without
any clothes and laundry additives
before the first use of your washer.
Washer does not fill with
water or wash after the
program was selected and
the “Start/Pause/Cancel”
button was pressed.
Faucets may be turned off. Open the water faucets fully.
Water inlet hose may be folded.
Check the water inlet hose and
straighten if necessary.
Water inlet strainers might be
clogged.
Clean the water inlet strainers.
Is there power at the outlet?
Call an electrician and have the power
outlet / circuit breaker / fuse checked.
Washer might be unplugged.
Plug the power cord to a live electrical
outlet.
Drain hose may be folded.
Check the drain hose and straighten if
necessary.
Washer may be in handwash, wools
or soak cycle.
Wait for a short time and tumbling will
start.
Drain pump filter or drain itself may
be clogged.
Clean the drain pump filter (See “User
maintenance instructions” ). If the
house drain pipes are clogged, call a
plumber for assistance.
Door may not be closed properly. Close the loading door.
Washer does not drain
water / Washer drains
water slowly.
Drain hose may be folded.
Check the drain hose and straighten if
necessary.
Drain pump filter or drain itself may
be clogged.
Clean the drain pump filter (See “User
maintenance instructions” ). If the
house drain pipes are clogged, call a
plumber for assistance.
The water being taken in is
directly discharged.
Improper position of the drain hose.
Connect the drain hose as described
in the user manual (See “Installation
Instructions, Drainage”).
No water can be seen in
the drum during washing.
This is not a problem. The water
level is not visible from the outside
of the washer.
Washer stopped shortly
after the program cycle
started.
Washer can stop temporarily due to
low voltage.
It will resume operating when the
voltage is back to the normal level.
8 Troubleshooting
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