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Troubleshooting
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Your printer does not feed paper. Is there dirt or lint on the roller preventing it from rolling freely?
Clean the roller. (See Roller Maintenance on page 75.)
Check that the ejection path of the paper is not blocked.
Check that the media roll is set correctly by removing the media roll and
installing it again.
(See Inserting the Paper or Label Roll on page 12.)
Ensure that the media roll compartment cover is closed correctly.
Your printer feeds paper
continuously.
Open the media roll compartment cover.
Press the (Power) button to cancel the print job.
Turn your printer off.
Does not stop in between labels. Check that you entered the media information correctly. You can set the
media information using Paper Size Setup in the Printer Setting Tool.
Check that the sensor is not dirty. If the sensor is dirty, wipe it with a dry
cotton swab.
1 Media sensor
Check that there are no items blocking the sensor.
Problem Solution
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