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02 Safety
02
26
Occupant safety
Safety is Volvo's cornerstone.
Volvo's concern for safety
Our concern for safety dates back to 1927
when the first Volvo rolled off the production
line. Three-point seat belts (a Volvo inven-
tion), safety cages, and energy-absorbing
impact zones were designed into Volvo vehi-
cles long before it was fashionable or
required by government regulation.
We will not compromise our commitment to
safety. We continue to seek out new safety
features and to refine those already in our
vehicles. You can help. We would appreciate
hearing your suggestions about improving
automobile safety. We also want to know if
you ever have a safety concern with your
vehicle. Call us in the U.S. at:
1-800-458-1552 or in Canada at:
1-800-663-8255.
Occupant safety reminders
How safely you drive doesn't depend on how
old you are but rather on:
•
How well you see.
•
Your ability to concentrate.
•
How quickly you make decisions under
stress to avoid an accident.
The following suggestions are intended to
help you cope with the ever changing traffic
environment.
•
Never drink and drive.
•
If you are taking any medication, consult
your physician about its potential effects
on your driving abilities.
•
Take a driver-retraining course.
•
Have your eyes checked regularly.
•
Keep your windshield and headlights
clean.
•
Replace wiper blades when they start to
leave streaks.
•
Take into account the traffic, road, and
weather conditions, particularly with
regard to stopping distance.
•
Never send text messages while driving.
•
Refrain from using or minimize the use of
a cell phone while driving.
Related information
•
Recall information (p. 26)
•
Reporting safety defects (p. 27)
Recall information
Information regarding recalls or other service
campaigns is available on our website at
www.volvocars.com/us/.
On our website, select the tab YOUR VOLVO
and the heading RECALL INFORMATION will
be displayed at the lower left side of the
screen. Enter your Vehicle Identification Num-
ber for your vehicle (found at the base of the
windshield). If your vehicle has any open
Recalls, they will be displayed on this page.
Volvo customers in Canada
For any questions regarding open recalls for
your vehicle, please contact your authorized
Volvo retailer. If your retailer is unable to
answer your questions, please contact Volvo
Customer Relations at 905 695-9626, Mon-
day through Friday, 8:30 A.M. to 5:00 P.M.
EST or by e-mail at [email protected].
You may also write us at:
Volvo Cars of Canada
National Customer Service
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
Related information
•
Occupant safety (p. 26)
•
Reporting safety defects (p. 27)
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