User Manual HONEYWELL TH9320WF5003 Touchscreen Programmable Thermostat
With your new thermostat, you can:
Setting up your Wi-Fi programmable touchscreen thermostat is easy.
1. Connect the Wi-Fi network.
Note: If your home network is not shown on the list, touch Rescan.
To register your thermostat, follow the instructions below.
Note: The Register Online screen remains active until you complete registration and/or touch Done.
Note: If you touch Done before you register online, your home screen displays an orange alert button telling you to register. Touching that button displays registration information and an option to snooze the task.
To view and set your Wi-Fi thermostat remotely, you must have a Total Connect Comfort account. Use the following steps.
1. Open the Total Connect Comfort web site.
2. Login or create an account.
Note: If you do not receive a response, check your junk mailbox or use an alternate e-mail address.
3. Register your Wi-Fi thermostat.
After you are logged in to your Total Connect Comfort account, register your thermostat.
3a Follow the instructions on the screen. After adding your thermostat location, you must enter the thermostat’s unique identifiers:
Note: These IDs are listed on the Register Online screen or on the Thermostat ID Card included in the thermostat package. The IDs are not case sensitive.
When the thermostat is successfully registered, the Total Connect Comfort registration screen will display a SUCCESS message.
You can now control your thermostat from anywhere through your laptop, tablet, or smartphone.
Total Connect Comfort free app is available for Apple® iPhone® iPad® and iPod touch® devices at iTunes® or at Google Play® for all AndroidTM devices.
or 
until the proper time/ date is displayed.
Note: This thermostat will automatically update for daylight saving time (if observed in your area) and all date/time information is stored. If the thermostat is connected to Wi-Fi and registered to Total Connect Comfort, the current time is updated from the internet.
Note: Touch Auto or On to temporarily override the programmed fan schedule.
3. Touch Done to save and exit.
Note: The Automatic and Emergency Heat system settings may not appear, depending on how your thermostat was installed.
This thermostat uses default Energy Saver settings that can reduce your heating/cooling expenses. To customize settings, see next page.
Home Use
Business Use
Note: To reduce costs, use the pre-set Energy Saver settings shown above.
If you selected I’ll do it myself on the Create/Edit Schedule screen (page 7), follow these steps:
or to set Heat and Cool temperatures for the Wake period, then touch Done.
Note: Touch Delete Period to eliminate any unwanted time period.
Note: Touch Fan Settings to customize fan settings for any time period.
or to adjust the temperature (right side of screen) and the Hold Until time (left side). The schedule will resume when the Hold Until time expires.
Touch or to adjust the temperature. It will be maintained until the hold time you set.
The programmed schedule will resume when the override timer expires. Touch Cancel Hold at any time to resume the program schedule.
or to view the status of all the equipment your thermostat is controlling. Depending on how your thermostat was installed, the Equipment Status screen can report data about the following systems:
This feature helps you save energy while you are away, and restores comfortable settings just before you return home.
or to select the date you leave, then touch Next for further scheduling details, including times of day, temperature settings, return date, and return settings.
This feature helps you conserve energy when the workplace is unoccupied for special events and holidays.
This feature lets you customize temperature settings to be maintained during a specific event. You can set up an event for a specific date or day in a month. The thermostat resumes normal scheduling after the event.
4. Review the settings and touch Done to save them. Touch Back, then Cancel to ignore the changes.
This feature lets you customize temperature settings to be maintained on specified national holidays. The thermostat resumes normal scheduling between selected holidays.
or to scroll through the holiday list.) then touch Next. Set the holiday schedule for Occupied or Unoccupied temperatures, depending whether the building will be in use.or to select the Heat and Cool temperatures.
This feature lets you customize temperature settings to be maintained from now until a specified date. The thermostat resumes normal scheduling on the date you select.
or to select the Heat and Cool temperatures, then touch Next to select return date.
Note: The cool temperature can only be set higher than the unoccupied program setting and the heat temperature can only be set lower than the unoccupied program setting.
This feature keeps temperature at an energy-saving level until you touch Press to start occupancy. When you arrive, touch the button to maintain a comfortable temperature while the room is occupied.
Touch the or buttons to set the temperature or the Hold Until time. The temperature is maintained until the time you set. Temperature returns to an energy-saving level after the timer expires, or the “Occupied” period ends.
You can customize your thermostat display to match your décor.
Preference menu options let you select how the thermostat displays information or responds to certain situations.
3. Touch Done to save your settings. Touch Cancel to ignore changes.
When you select the Clean Screen option, the screen is locked so you don’t accidentally change settings while you clean.
Note: Do NOT spray any liquid directly on the thermostat. Spray liquids onto a cloth, then use the damp cloth to clean the screen. Use water or household glass cleaner. Avoid abrasive cleansers.
You can adjust security options to prevent unauthorized changes to system settings.
Note: If you choose to use a password for additional security, write it here for reference:
This feature (home use only) allows the thermostat to “learn” how long the heating/cooling system takes to reach programmed temperature settings, so the temperature is reached at the time you set.
For example: Set the Wake time to 6:00 am, and the temperature to 70°. The heat will come on before 6:00 am, so the temperature is 70° by 6:00 am.
Note: Select Smart Response Technology in the Preferences menu (“Setting preferences” on page 14).
The message “in recovery” is displayed when the system is activated before a scheduled time period.
This business use feature turns on the fan 1 to 3 hours before each “occupied” time period, to provide a comfortable work environment when you arrive.
The thermostat keeps the compressor off for a few minutes before restarting, to prevent equipment damage. During this “off” time, the message “waiting for equipment” is displayed on screen.
This feature is used in climates where both air conditioning and heating are used on the same day.
When the system is set to Automatic, the thermostat automatically selects heating or cooling depending on the indoor temperature.
Heat and cool settings must be at least degrees apart. The thermostat will automatically adjust settings to maintain this 3-degree separation.
Note: Select Auto Changeover on the Heating and Cooling System Changeover screen under Advanced Preferences. See “Setting advanced preferences” on page 17.
You can change options for a number of system functions. Although many options, such as language and temperature indication settings are the same for all setups, others depend on the type of system you have.
Advanced Preferences Options (MENU > Preferences > Advanced Preferences)
Advanced Preferences Options (concluded)
If you need to disconnect the thermostat from your Wi-Fi network (for example, you’re replacing your router), follow these steps:
If you remove the thermostat from your Total Connect Comfort website account (for example, you’re moving and leaving the thermostat behind), follow these steps:
Your thermostat will display an orange button that says Register Online.
If the thermostat is reset to factory default MENU settings, you need to change the thermostat settings to match your heating/cooling system. Your contractor did this when the thermostat was installed. Follow these steps to setup the thermostat, or call your contractor to do it.
Note: Touch the orange Help button on any screen for more information.
System Setup Options (MENU > System Setup)
System Setup Options (concluded)
Note: Your contractor already setup your thermostat. You should not need to perform any setup. Follow these instructions only if you do a factory reset.
Before connecting to your Wi-Fi network, you need to set initial thermostat options to define your heating/cooling system:
You can customize other options later. Follow prompts on the screen to select appropriate options.
Note: Touch the orange Help button on any screen for more information.
Note: Touch the orange Help button on any screen for more information.
Your thermostat offers two types of assistance, if these assistance options do not answer your questions, review the FAQs (page 23) and troubleshooting tips (page 25).
On screen help
Most displays include an orange Help button.
On screen alerts
Your home screen will display a large orange button when you need to correct a setting or system problem.
Honeywell periodically issues updates to the software for this thermostat. The updates occur automatically through your Wi-Fi connection. All your settings are saved, so you will not need to make any changes after the update occurs.
Updates occur in the early morning. After your thermostat receives the software, it reboots, briefly displaying the Honeywell logo. The screen then shows “Updating software...” with a green progress bar. When the update is complete, your home screen will appear as usual.
Note: If you are not connected to Wi-Fi or registered at Total Connect Comfort, you will not get automatic updates.
If you have difficulty with your thermostat, please try the following suggestions. Most problems can be corrected quickly and easily.
Display is blank
"Wait” appears on the screen
Heating or cooling system does not respond
Heat Pump heating/cooling system
Heat pumps are used to heat and cool a home. If your old thermostat has a setting for auxiliary or emergency heat, you likely have a heat pump.
Conventional heating/cooling system
Non–heat pump type systems; these include air handlers, furnaces or boilers that run on natural gas, oil or electricity. They may or may not include an air conditioner.
MAC ID, MAC CRC
Alphanumeric codes that uniquely identify your thermostat.
FCC Compliance Statement (Part 15.19) (USA only)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
FCC Warning (Part 15.21) (USA only)
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC Interference Statement (Part 15.105 (b)) (USA only)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
Section 7.1.2 of RSS-GEN
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of type and maximum or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e.i.r.p.) is not more than that necessary for successful communication.
Section 7.1.3 of RSS-GEN
Operation is subject to the following two conditions:
Honeywell warrants this product, excluding battery, to be free from defects in the workmanship or materials, under normal use and service, for a period of five (5) years from the date of purchase by the consumer. If at any time during the warranty period the product is determined to be defective or malfunctions, Honeywell shall repair or replace it (at Honeywell’s option).
If the product is defective,
i) return it, with a bill of sale or other dated proof of purchase, to the place from which you purchased it; or
ii) call Honeywell Customer Care at 1-800-468-1502. Customer Care will make the determination whether the product should be returned to the following address: Honeywell Return Goods, Dock 4 MN10-3860, 1885 Douglas Dr. N., Golden Valley, MN 55422, or whether a replacement product can be sent to you.
This warranty does not cover removal or reinstallation costs. This warranty shall not apply if it is shown by Honeywell that the defect or malfunction was caused by damage which occurred while the product was in the possession of a consumer.
Honeywell’s sole responsibility shall be to repair or replace the product within the terms stated above. HONEYWELL SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF ANY WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER FAILURE OF THIS PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.
THIS WARRANTY IS THE ONLY EXPRESS WARRANTY HONEYWELL MAKES ON THIS PRODUCT. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED TO THE FIVE-YEAR DURATION OF THIS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
If you have any questions concerning this warranty, please write Honeywell Customer Relations, 1985 Douglas Dr, Golden Valley, MN 55422 or call 1-855-733-5465.
