Protecto Wrap Co. (the Company) warrants its electric floor-warming mats (the Product) to be free from defects in materials and workmanship for ten
(ten) years from the date of manufacture. Thermostats and controls sold by Protecto Wrap are warranted, parts and materials, for two (2) years from the
date of purchase. The sole remedy for controls is product replacement. This warranty is transferable to subsequent owners.
Under this Limited Warranty, Protecto Wrap will provide the following:
If the Product is determined by Protecto Wrap to be defective in materials and workmanship, and has not been damaged as a result of abuse, misapplication
or modification, the Company will refund all or part of the manufacturer’s published list price of the Product at the time of purchase in accordance with
the following: 100% for the first ten (5) years, then prorated on a diminishing 10-year scale for the remaining warranty period.
For example:
(1) Product found defective in the 5th year will receive the full manufacturer’s published list price of the Product at the time of purchase;
(2) Product found defective in the 7th year, with 10 years remaining in the warranty period, will receive 3/10ths of the manufacturer’s published list price
of the Product at the time of purchase.
In order to make a claim, you must:
(a) Provide the Company with sufficient details relating to the nature of the defect, the installation, the history of operation, and any repairs that may have
been made.
(b) At the Company’s discretion and at the owner’s expense, ship the Product to the Company or the Company’s local representative ordistributor.
(c) Provide proof that the Product was installed in accordance with the applicable Product Installation Manual and any special written design or installation
guidelines by Protecto Wrap for this project.
(d) Provide proof that the Product was installed in accordance with the National Electrical Code (NEC) or the Canadian Electrical Code (CEC), and all
applicable local building and electrical codes.
(e) Provide a retail sales receipt or proof of purchase.
The following are not covered by this Limited Warranty:
(a) Any incidental or consequential damage, including inconvenience, loss of time or loss of income.
(b) Any labor or materials required to repair or replace the Product or control, not authorized in writing by the Company.
(c) Any labor or materials required to remove, repair or replace flooring materials.
(d) Any freight or delivery costs related to the Product, the control, or any related flooring or electrical products.
Protecto Wrap assumes no responsibility under this warranty for any damage to the Product caused by any trades people, visitors on the job site, or
damage caused as a result of post-installation work. The staff at Protecto Wrap is available to answer any questions regarding the proper installation or
application of the Product at this tollfree phone number: 800-759-9727. If you are ever in doubt about the correct installation procedure to follow, or if
the Product appears to be damaged, you must call us before proceeding with the installation, or proposed repair.
Protecto Wrap DISCLAIMS ANY WARRANTY NOT PROVIDED HEREIN, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. Protecto Wrap FURTHER DISCLAIMS ANY RESPONSIBILITY FOR
SPECIAL, INDIRECT, SECONDARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE OF THIS
PRODUCT, INCLUDING INCONVENIENCE OR LOSS OF USE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE FACE OF
THIS DOCUMENT. NO AGENT OR REPRESENTATIVE OF Protecto Wrap HAS ANY AUTHORITY TO EXTEND OR MODIFY THIS WAR-
RANTY UNLESS SUCH EXTENSION OR MODIFICATION IS MADE IN WRITING BY A CORPORATE OFFICER. DUE TO DIFFERENCES
IN BUILDING AND FLOOR INSULATION, CLIMATE, AND FLOOR COVERINGS, Protecto Wrap MAKES NO REPRESENTATION
THAT THE FLOOR TEMPERATURE WILL ACHIEVE ANY PARTICULAR TEMPERATURE, OR TEMPERATURE RISE. UL® STAN-
DARD LISTING REQUIREMENTS LIMIT THE HEAT OUTPUT OF MATS TO 12 WATTS PER SQUARE FOOT, DEPENDING ON MAT
INSTALL SPACING, AND AS SUCH, USERS MAY OR MAY NOT BE SATISFIED WITH THE FLOOR WARMTH THAT IS PRODUCED.
Protecto Wrap DOES WARRANT THAT ALL PRODUCTS WILL PRODUCE THE RATED OUTPUT LISTED ON THE PRODUCT NAMEPLATE,
WHEN OPERATED AT THE RATED VOLTAGE.
Some states do not allow the exclusion or limitation of incidental or consequential damages and some states do not allow limitations on how long implied
warranties may last. Therefore, the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also
have other rights, which vary from state to state. SO FAR AS IS CONSISTENT WITH APPLICABLE STATE LAW, ANY IMPLIED WARRANTIES
THAT MAY NOT BE DISCLAIMED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PUR-
POSE ARE LIMITED IN DURATION TO TWENTY-FIVE YEARS FROM THE DATE OF MANUFACTURE.
Terms and Conditions
Shipping Discrepancies: Incoming materials should be inventoried for completeness and for possible shipping damage. Any visible damages or shortages
must be noted prior to accepting the material. Once the receiving personnel accept the material on their dock, they have relieved the freight company of any
responsibility. Any discrepancy concerning type or quantity of material shipped, must be brought to the attention of Protecto Wrap within 15 days of the
shipping date entered on the packing slip for the order. Return Policy: Protecto Wrap items may be returned within 180 days from the date of purchase, if
they are not damaged or used. There will be a 25% restock charge applied to items returned due to overstock or customer order error. All returned items must
be in new condition. Products, controls or other parts that have a quality defect will be replaced (not credited) at no charge to the customer. If an item is
shipped in error, there will be no restocking charge. All items returned, for replacement, credit or repair, must have a Returned Goods Authorization (RGA)
number, or they will not be accepted. Please call our order desk for an RGA number. Products older than 180 days are excluded from these terms and conditions
and may not be returned. Products that have been damaged, or Products that have been cut, may not be returned. This includes Products that have had mortar
or concrete materials applied to them. These Products cannot be repaired and cannot be resold; therefore, we cannot accept them. Effective: November 1,
2009. This warranty applies to all Products purchased after this date.
Protecto Wrap Company (phone)
800 759-9727
(fax) 303 777-9273
www.peelandheatcomplete.com
Copyright © 2010 Protecto Wrap Company
Peel and Heat Complete Electric Floor-warming/Anti-Fracture Protection
10-year Limited Warranty
In-Floor Radiant Heating with Anti-Fracture Protection
10-Year Limited Warranty
PROTECTO WRAP COMPANY
1955 S CHEROKEE ST., DENVER, CO 80223
(PHONE) 800 759-9727 • (FAX) 303 777-9273
WWW.PEELANDHEATCOMPLETE.COM
C
ongratulations on the purchase of your
Protecto Wrap Peel and Heat Complete
TM
sys-
tem. Protecto Wrap’s FloorWarm is a unique floor
warming and crack isolation system installed
under thin-set installations of tile and stone.
Peel and Heat Complete is a safe and efficient
electric floor-warming product for interior appli-
cations. It can not be used for exterior snow melt-
ing applications. It is generally intended for
installation below tile, stone, other masonry, and
wood flooring materials in residential and mod-
erate commercial installations.
Non-masonry flooring materials such as carpet,
vinyl, or hardwood can be installed over Peel and
Heat Complete if the mat is installed in a minimum
3/8" cement-based or gypsum-based material
to provide a rigid surface over which to install
the wood.
Completely unseen, Peel and Heat Complete
combines easy Peel and Stick installation with
anti-fracture protection to provide warmth and
comfort to flooring surfaces.
Peel and Heat Complete is designed to deliver 12
watts per sq.ft. The floor temperature attainable is
dependent upon how well the floor is insulated,
the temperature of the floor before start up, and
in the case of uninsulated slab applications,
the thermal drain of the underlying materials.
Please refer to your designer if you have
further questions regarding the surface temperature
you can expect from Peel and Heat Complete in
your particular construction.
• Peel and Heat Complete factory-wired mats are
available in 2-foot & 3-foot widths; 3-, 5-, 7-, & 9
foot lengths.
• Custom installations requiring multiple mats
(please visit wwwqepfloorwarm.com for com-
plete installation information and on how to order
materials for custom installations.)
NOTE: Peel and Heat Complete has been tested to ASTM
C627, a standard test method for evaluating ceramic floor
tile installation systems using the Robinson-Type Floor
Tester. This test was performed by the Tile Council of North
America for installation above a concrete slab and above a
framed floor. This testing resulted in a rating of “Moderate
Commercial” for normal, non-vehicular, commercial and
light institutional use. This would include all non-vehicular,
residential use as well.
Peel and Heat Complete must be embedded in
mortar (for tile, stone and marble applications) or
self-leveling underlayments (for floating floor
and laminate floors), per UL requirements.
If you have any questions, please view the
Peel and Heat Complete installation video, visit
our website at www.peelandheatcomplete.com or
call us at (800) 759-9727.
Skill level
Intermediate skills in electrical wiring and laying
f
loor coverings required. Consider hiring an elec-
trician to rough in the wiring, especially if it is
necessary to route from the circuit breaker panel.
Please be aware that local codes may require
this product and/ or the thermostatic control
be installed or connected by an electrician.
INSTALLING YOUR PEEL AND
HEAT COMPLETE SYSTEM
Control Device Options
The fuse or circuit breaker used must be rated for
a maximum of 20 amperes (no greater than 16
amp load). If a lower rated fuse or circuit breaker
is used, it must be rated at least 25% greater than
the heating system load attached to it. If an area
requires more than the 16 amperes allowed, ad-
ditional branch circuits may be used, each having
its own overcurrent protection. These branch cir-
cuits may all be controlled by a single thermostat
if it is used with a system of electric relays.
The installation of this heating product and
listed components shall be in accordance with
Article 424, of the National Electrical Code,
ANSI/NFPA 70.
Heat Loss Calculation
The designer must determine if the output of Peel
and Heat Complete is enough heat to match the
heat loss of the structure.
A separate heat loss calculation must be done
for each enclosed area (room, etc.). A separate
control device must be included for each
enclosed area.
All wiring, fuses and/or circuit breakers must con-
form to National Electrical Code requirements.
Maximum covering for laminated flooring &
engineered materials is 5/8” with 3/4” subfloor.
Materials which may not contact Peel and Heat
Complete: any vinyl or linoleum floor coverings.
Maximum thermal resistance is R2. Installing Peel
and Heat Complete under carpeting with a pad is
permittable but not to exceed R2; fibrous and rub-
ber pads acceptable with carpet as long as the com-
bined insulating value does not exceed R2.
The installation of this heating product shall
be in accordance with the manufacturer’s in-
structions of the authority having jurisdiction.
Limitations
NEVER:
• Cut, puncture or otherwise alter the Peel and Heat
Complete mat to make it fit. Punctures, cuts or
modifications to the heating mats may result in risk
of electrical concerns and will Void the Warranty.
!
!
Peel and Heat Complete:
• Is an electric floor heating system that is only
1/8" thick and easy to install.
• Draws 12 watts per sq/ft and produces 41
BTUs per sq/ft, providing even heat
t
hroughout the mat.
• Is available in 120V and in standard and
custom sizes.
• Floor temperature is controlled by a variety
of programmable and non-programmable
thermostat options (refer to Controls
section).
• Is warranted to be free of defects in
manufacture for a period of 10 years.
• Must be installed on a dedicated 20 amp
circuit.
• Maximum thermostat load is 15 amps.
• Is not warranted for exterior applications or
shower pans.
Peel and Heat Complete
Overview & Quick Facts
COMPOSITION
Top fabric: 24 mils + 8 to 10 mils Adhesive
Sheet Heating Mat: 9 mils
SBS Rubberized Adhesive:
8 to 10 mils
Release Film: 2 mils, removed
for installation (not shown)
Depicts Peel and Heat Complete
Installation Below Final
Floor Covering
Peel and Heat Complete
Floor Warming Mat
Sensor Installed in Floor
Equal Distance Between
Two Mats
Peel and Heat
Complete
Power Lead
Bottom Plate
Power Supply 4” Sq Electrical Box
Bottom Plate Cut-outs
Thermostat
Electrical Conduit
Sensor Wire
Junction Box
Thin Set or Self Leveling
Mortar Bed
Final Floor Covering
State-of-the-Art, Peel & Stick In-Floor Radiant Heating with Built-In Anti-Fracture Protection
INSTALLATION INSTRUCTIONS
PW_PHC ManualR_Layout 1 1/10/12 4:21 PM Page 1
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