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Storage
The first-aid kit is located behind the left-hand
cover in the cargo area.
To open, pull on the handle.
BMW Roadside Assistance
Concept
Contact the BMW Group Roadside Assistance if
assistance is needed in the event of a break‐
down.
General information
In the event of a breakdown, data on the vehi‐
cle's condition is sent to the vehicle manufac‐
turer.
There are various ways of making contact.
▷ Via a Check Control message, refer to
page 143.
▷ Calling with a mobile phone.
▷ Via the BMW Connected app.
Requirements
▷ Active ConnectedDrive contract, equipment
version with Intelligent emergency call or
BMW ConnectedDrive services.
▷ Cellular network reception.
▷ Standby state is switched on.
Starting
If the vehicle is equipped with Teleservices, sup‐
port is offered through Teleservice Diagnosis.
Via iDrive:
1. "ConnectedDrive"
2. "BMW Assist"
3. "BMW Roadside Assistance"
The contact to the Roadside Assistance of
the manufacture is established.
A telephone number is displayed, if needed.
Select to dial the telephone number on a
connected mobile phone.
Teleservice Diagnosis
Teleservice Diagnosis enables the wireless
transmission of detailed vehicle data that is im‐
portant for vehicle diagnosis. This data is trans‐
mitted automatically.
Teleservice Help
Depending on the country, the Teleservice Help
enables a more in-depth diagnosis of the vehicle
via wireless transmission.
You can launch Teleservice Help by requesting it
through the Service Specialist.
1.
Park the vehicle in a safe place.
2. Set the parking brake.
3. Control Display is switched on.
4. "Teleservice Help"
The driving ability of the vehicle can be restored
for specific functions.
If this is not possible, further measures will be ini‐
tiated, for instance Roadside Assistance will be
informed.
Seite 332
MOBILITY
Breakdown assistance
332
Online Edition for Part no. 01402720839 - II/19
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