User Manual - Page 80

For 2019 Prius Prime.

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78
1-3. Emergency assistance
PRIUS PRIME_OM_OM47D13U_(U)
Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. The
responding agent receives the vehicle’s location and attempts to
speak with the vehicle occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest emer-
gency services provider to describe the situation, and requests that
assistance be sent to the location.
Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle.
After filing a police report, call the Safety Connect response center
at 1-855-405-6500 in the United States, 1-877-855-8377 in Puerto
Rico or 1-888-869-6828 in Canada, and follow the prompts for
Safety Connect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent
will determine your vehicle’s location, assess the emergency, and
dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center
agent that you are not experiencing an emergency.
Safety Connect services
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