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What to do if... (Troubleshooting)
PRIUS PRIME_OM_OM47D13U_(U)
What to do if... (Troubleshooting)
● If you lose your mechanical keys, new genuine mechanical keys can be
made by your Toyota dealer. (P. 271)
● If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact your Toyota dealer immediately. (P. 274)
● Is the electronic key battery weak or depleted? (P. 633)
● Is the power switch in ON mode?
When locking the doors, turn the power switch off. (P. 334)
● Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
● The function may not operate properly due to the condition of the radio
wave. (P. 289)
● Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (P. 278)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
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