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7 Trouble-shooting
7 Trouble-shooting
You may be able to eliminate the following problems yourself. If not, write down the complete
error message and the serial number (FN) on the identification plate of your appliance and
call Customer Services.
7.1 Error messages
▪ In the event of a malfunction, an acoustic signal is emitted for 1 minute.
Display Possible cause Solution
A0
Foaming?
▪ High-foaming detergent
was used.
▪ Spilt rinse agent.
▪ Washing-up liquid was
used.
▸ Wipe away spilt rinse agent with a
cloth.
▸ Get rid of the foam with approximately
1dl vinegar.
▸ Cancel the error message by pressing
the button.
▸ Select the «Pre-rinse» programme.
A1
Check filter system
▪ Filter system is not fitted.
▪ Filter system is not cor-
rectly locked.
▸ Check the filter system, insert it and
turn the fine filter handle clockwise as
far as it will go.
A2
Check water outlet
▪ Filter system is blocked.
▪ Drain hose is bent or
kinked.
▪ Drain pump or siphon is
blocked.
▪ Excessive foaming due to
rinse agent spillage.
▸ Clean the filter system.
▸ Fix the problem.
▸ Cancel the error message by pressing
the button.
▸ Restart the programme.
A7
Heat pump fault
▪ Problem with the heat
pump.
▸ Cancel the error message by pressing
the button.
The appliance can still be used. The heat
pump is not used for the time being.
A9
Check water inlet
▪ Water tap is turned off.
▪ Water inlet filter is
blocked.
▪ Interruption in the water
supply.
▪ Water pressure is too
low.
▸ Fix problem or wait until water supply
is restored.
▸ Cancel the error message by pressing
the button.
▸ Restart the programme.
F8 / E18
See instructions /
FN XXXXX XXXXXX
▪ Water intake is hotter
than 79 °C (hot water
connection).
▸ Have a plumber reduce the temperat-
ure of the water intake.
35
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