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66
Troubleshooting
Category Sub-Category Question Answer
Phone
Function
UnlockPattern
WhatshouldIdoif
IforgottheUnlock
PatternandIdidn’t
createaGoogle
Accountonthe
phone?
WithoutenteringtheUnlockPattern,you
willnotbeabletoaccessyourphone.
Caution:Ifyouperformafactoryreset,
alluserapplicationsanduserdatawillbe
deleted.Pleaseremembertobackupany
importantdatabeforeperformingafactory
reset.
How to perform a factory reset:
1. Turnthephoneoff
2. Atthesametimepressandhold
Volume Down Key
+Power/Lock
Key
.
3. ReleasethekeyswhentheFACTORY
HARDRESETscreenappears.
4. ReadthewarningandpressthePower/
Lock Key
toconrm.Pressthe
Volume Keys
tocancel.
5. PressthePower/Lock Key
to
conrmoncemoreorpresstheVolume
Keys
tocancel.
6. Yourdevicewillperformahardreset
andwillrebootautomatically.
7. Leaveyourphoneforatleastaminute
whilethehardresetiscarriedout.Your
phonewillrebootautomatically.
Phone
Function
UnlockPattern
HowdoIcreate
theUnlockPattern?
1. OntheHomescreen,touchtheMenu Key
.
2.TouchLock screensettings.
3.TouchSelect screen lock.
4.TouchPattern.Thersttimeyoudothis,
ashorttutorialaboutcreatinganunlock
patternappears.
5.Setupbydrawingyourpatternonce>
Continue>drawagain>Confirm.
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