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60
Troubleshooting
Error Code Meaning of error code
Error code appears
on display and
cooker beeps
continuously
C1
C2
C6
C6H
C6L
Faulty sensor
Contact Customer Care.
C5
Temperature is too high
because inner pot is not
placed in the cooker base
Press Cancel and wait for heating
element to cool; ensure there
are no foreign objects in cooker
base; insert or reposition inner
pot in cooker base and re-enter
commands.
Temperature is too high
because there is no water in
inner pot
Add thin cooking liquid according to
size, then reintroduce food:
6 Quart - 1.5 cups (12 oz / 375 mL)
8 Quart - 2 cups (16 oz / 500 mL)
C7
or
NoPr
Not enough liquid
Add thin cooking liquid according
to size:
6 Quart - 1.5 cups (12 oz / 375 mL)
8 Quart - 2 cups (16 oz / 500 mL)
Add more liquid as required.
Quick release button is in the
Vent position
Flick quick release button to ensure
it is in the Seal position.
C9
Sensor connectors on Air
Fryer Lid and cooker base are
not making full contact.
Press the lid down slightly to
ensure that .the female lid sensor
connector contacts the male base
sensor connector.
Lid
Lid is not in the correct
position for the selected
program
Open and close the lid.
Do not use a lid when using Sauté.
Pot
Inner pot is missing from the
cooker base
Insert the inner pot into the cooker
base and try again.
If the error code appears while the
inner pot is in the cooker base,
contact Customer Care.
Burn /
Food burn
High temperature detected
at bottom of inner pot;
cooker automatically reduces
temperature to avoid
overheating
Starch deposits at the bottom of the
inner pot may have blocked heat
dissipation.
Turn the cooker off, release
pressure according to the recipe,
and inspect the bottom of the inner
pot.
PrSE
Pressure has accumulated
during a non-pressure
cooking program
Press quick release button down
until it clicks into Vent position.
Any other servicing should be performed by an authorized service representative.
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