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57
Troubleshooting
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Contact Customer Care:
1-800-828-7280
support@instantpot.com
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Problem Possible Reason Solution
Air fryer lid is in
place but will
not turn on
The connection between
the air fryer lid and pressure
cooker base is loose or
broken.
Ensure the Air Fryer Lid is seated correctly on the
pressure cooker base.
Bad power connection or no
power.
Inspect the power cord on the pressure cooker base
to ensure a good connection. Ensure the power
cord is pushed rmly into the cooker base.
Electrical fuse has blown.
Contact Customer Care.
Microswitch is dirty grease or
damaged.
Contact Customer Care.
Black smoke is
coming from
the air fryer lid
Using an oil with a low smoke
point.
Cancel the Smart Program, unplug the cooker and
allow it to cool to room temperature.
Choose a neutral oil with a high smoke point, such as
Canola, Avocado, Soybean, Safower, or Rice Bran.
Food residue on the bottom
of the inner pot or around the
element on the air fryer lid.
Cancel the Smart Program, unplug the cooker and
allow it to cool to room temperature.
Remove all accessories from the inner pot and
clean the inner pot, air fryer lid, and all accessories
thoroughly.
Appliance malfunction.
Contact Customer Care.
White Smoke
is coming from
the air fryer lid
Cooking foods with a high
fat content, such as bacon,
sausage, and hamburger.
Avoid air frying foods with a high fat content.
Check the inner pot for excess oil and/or fat and
carefully remove as needed before air frying.
Food is moist.
As water in the food is vaporized it turns to steam
and escapes the cooker. Pat dry moist food
ingredients before air frying.
Seasoning on food has blown
into element
Be mindful when seasoning food.
Spray vegetables and meats before adding
seasoning so they adhere to the ingredients.
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