User Manual - Page 697

For DX-C401.

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8-38
TROUBLESHOOTING
Contents
Stapling does not take
place.
Is a different width of paper mixed in? Stapling is not possible when paper of different widths
are mixed together. To perform mixed size stapling, use
paper of the same width. When copying, select [Mixed
Size Original] in the special modes.
Are there more sheets than can be
stapled at once?
For the maximum number of sheets that can be stapled,
see "SPECIFICATIONS" in the Maintenance & Safety
Guide.
Is a paper size that cannot be stapled
included in the print job?
For the paper sizes that can be stapled, see
"SPECIFICATIONS" in the Maintenance & Safety
Guide.
Is the paper type setting of the tray
selected in the printer driver set to a
paper type that cannot be stapled?
Check the paper type settings in the machine and select
a tray that has paper that can be used for stapling*.
Click the [Tray Status] button in "Paper Selection" on
the [Paper] tab of the printer properties window and
check the paper type setting of each tray.
* Stapling is not possible on labels, transparency film, or
envelopes. In addition, if "Disable Staple" is selected in
the user type, stapling will not be possible.
Have functions been disabled by the
administrator?
Some functions may have been disabled in the system
settings (administrator). Check with your administrator.
The stapling position
is not correct.
Is the stapling position set correctly? Check the stapling position setting.
2. COPIER "OUTPUT" (page 2-34)
Output does not
collect neatly in the
output tray of the
finisher.
Is the paper curled? It may help to turn the paper over in the paper tray.
Stapled output does
not collect neatly.
Is the paper curled? It may help to turn the paper over in the paper tray.
Problem Point to check Solution
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