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BATTERY INFORMATION
WARNING: Do not drop, disassemble, open, crush, bend,
deform, puncture, shred, microwave, incinerate or paint the
camera or battery. Do not insert foreign objects into the
battery opening on the camera. Do not use the camera or
the battery if it has been damaged—for example, if cracked,
punctured or harmed by water. Disassembling or puncturing
the battery can cause an explosion or re.
BATTERY DISPOSAL
Most rechargeable lithium-ion batteries are classied as non-hazardous
waste and are safe for disposal in the normal municipal waste stream.
Many localities have laws in place requiring battery recycling. Check your
local laws to make sure that you can dispose of rechargeable batteries
in your regular trash. To safely dispose of lithium-ion batteries, protect
terminals from exposure to other metal with packing, masking or electrical
tape so they do not cause a re while being transported.
Lithium-ion batteries, however, do contain recyclable materials and
are accepted for recycling by the Rechargeable Battery Recycling
Corporation’s (RBRC) Battery Recycling Program. We encourage you
to visit Call2Recycle at call2recycle.org or call 1-800-BATTERY in North
America to nd a convenient recycling location.
Never dispose of a battery in a re because it may explode.
WARNING: Only use manufacturer-recommended
replacement batteries for your camera.
TROUBLESHOOTING
I’M NOT SURE WHICH SETTINGS TO USE
See Settings for Your Activities (page 26).
MY GOPRO WON'T POWER ON
Make sure your GoPro is charged. To charge your camera, use the
included USB-C cable and a computer. You can also use GoPro's
Supercharger or USB-compatible Wall Charger or Auto Charger (all
sold separately) or any charging device marked with output 5V 1A.
(Supercharger’s output is
5V 2A.)
MY GOPRO WON'T RESPOND WHEN I PRESS A BUTTON
See Restarting Your GoPro (page 86).
PLAYBACK ON MY COMPUTER IS CHOPPY
Choppy playback is typically not a problem with the le. If your footage
skips, one of these situations is likely the cause:
• Using an incompatible video player. Not all video players support the
H.265/HEVC and H.264 codecs. For best results, download the latest
version of the Quik desktop app for free at gopro.com/apps.
• The computer does not meet the minimum requirements for HD
playback. The higher the resolution and frame rate of your video, the
harder the computer has to work to play it back. Make sure that your
computer meets the minimum requirements for the playback software.
If your computer does not meet the minimum requirements, record
at 1080p60 with Protune o, and make sure that all other programs
on your computer are closed. If that resolution does not improve the
playback, try 720p60.
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