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40
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Poor soil
removal
Incorrect wash cycle
selected.
Select a wash cycle with options
appropriate to the load
(refer to ‘Wash cycle options’, page 26).
Insufficient detergent. If using the ‘Manual Dose’ dispenser, ensure
the correct dose of detergent isused for the
load size and soil level. If using ‘Auto Dose’,
adjust the dose using ‘Auto Detergent’
(refer to ‘Customising wash cycle’, page 28).
Washer overloaded. Ensure the washer is not overloaded in terms
of its capacity or the cycle selected
(refer to ‘Loading’, page 22).
Items require a longer
wash time.
Select a higher soil level option if available.
Load was particularly
dirty.
Select ‘Pre Wash’ option, where available, for
particularly dirty loads (refer to ‘Customising
wash cycle’ and ‘Pre Wash’, page 28).
Items not sorted
correctly.
Wash heavily and lightly soiled garments
separately.
Washer dirty from
previous wash.
After washing particularly dirty clothing we
recommend putting the washer through a
‘Rinse’ cycle, once the load has been removed.
This will wash away any remnants of dirt that
could affect future wash performance.
Incorrect wash
temperature selected
for the type of soil.
Select a wash temperature suitable for the
type of soil, eg warm for greasy soils, cold
for muddy soils. Increasing the wash
temperature generally improves soil removal
and overall wash performance.
Ensure garments can be safely washed
at the increased temperature.
Dye transfer Coloured items not
washed separately
from white/light
coloured items.
Remember to separate whites and colours.
New or non-colourfast
items not washed
separately.
Wash non-colourfast items separately
andselect ‘Cold’ wash temperature.
Wet items have been
left sitting for too long.
Remove items from washer as soon as
thecycle is finished, or if items are not to
be removed from the washer immediately
select ‘Soil Level’.
Wash temperature. Consider the wash temperature you select
for your coloured items. Lower the
temperature if you are concerned.
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