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36
TROUBLESHOOTING
The following is a list of problems you may encounter when using this appliance and
some suggestions that may help to correct the problem. If you still have problems,
please contact your Fisher & Paykel trained and supported service technician.
Solving operating problems
PROBLEM POSSIBLE CAUSES WHAT TO DO
Washer not
turning on
Power not switched on
at the wall.
Switch the power on at the wall.
Then press ‘POWER’.
Household power
supply not working.
Try plugging in another electrical appliance.
Keylock may be
activated.
Touch and hold the ‘Keylock’ button for
3seconds (refer to ‘Keylock’, page 16).
Touching
does not start
the fill
Washer door not
closed properly.
Open and reclose door.
The washer is waiting
for a command from
you.
If is flashing then the washer is waiting
fora command from you.
The washer has
detected a fault.
Check if a code is being displayed on the
panel (refer to ‘Fault codes’, page 35).
Hot and cold taps not
turned on.
Check that both hot and cold taps are
turnedon (if using cold inlet only ensure
inlet valve cap is installed on the hot valve
onthewasher).
Hot and cold taps
not connected to the
corresponding valve
on the washer.
Check the cold tap is connected to the
cold valve on the washer and the hot tap
isconnected to the hot valve.
Blocked hose filters. Check the tap end of the inlet hoses
for blockages.
Inlet hose leaking,
twisted or damaged.
Check the inlet hoses for leaks or damage.
Check that the inlet hoses are not twisted.
Faulty water supply. Check taps that aren’t connected to the
washer are working.
Delay start may be set. Refer to ‘Delay Start’, page 24.
Washer stops
working mid
cycle
The washer has
detected a fault.
Refer to ‘Fault codes’, page 35.
Power or water failure. Check the power and/or water is working
correctly.
Washer has been
paused.
Touch the button to continue.
Oversudsing. Washer is waiting for suds to dissolve before
continuing the cycle.
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