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References
20
To receive a replacement camera after we have received your unit:
• Write the SR number on the outside of the carton used to return the unit. Make sure you insure your
shipment in case of damage or loss.
• Carefully pack the unit using the original box and packing material if possible. Please retain all
accessories that were included with your unit.
• Include with the shipment:
1. Evidence of purchase date such as a bill of sale.
2. A brief note describing your camera’s problem.
3. Your name, address and phone number.
• The representative will advise the address to mail a cashier’s check or money order for payment if
there are any out of warranty labor or parts charges, and you elect not to use your credit card.
• After we receive your product, a new or refurbished unit will be shipped to you.
What your warranty does not cover:
• Acts of God, such as but not limited to lightning damage.
• Adjustment of customer controls.
• Damage from misuse or neglect.
• A unit that has been modified or incorporated into other products or is used for institutional or other
commercial purposes.
• Batteries.
• Units purchased, serviced or operated outside the U.S.A.
• Loss of images.
• Shipping damage if the unit was not packed and shipped in the manner prescribed by Thomson.
• Storage fees may be charged by the exchange point if you fail to pick up the replacement unit in
a timely manner.
* Thomson assumes no responsibility for warranty shipments from the customer to the factory if not
shipped in the manner prescribed by Thomson.
Product Registration:
• Please complete and mail the Product Registration Card packed with your camera. It will make it
easier to contact you should it ever be necessary. The return of the card is not required for warranty
coverage.
How state law relates to warranty:
• This warranty gives you specific legal rights and you may have other rights that vary from state to
state.
If you purchased your product outside the United States:
• This warranty does not apply. See your dealer for warranty information.
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