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20 21
Owner’s ManualOwner’s Manual
Problem Solution(s):
Blender becomes
clogged and not
operating efficiently:
1. Certain ingredients can cause clogging. If using
Plunger Lid, remove Plunger Cap from Lid and insert
Plunger through hole. Press ingredients down and
around until mixture loosens around bottom of Jar.
If using Vacuum Lid, unlock Release Valve, remove
Lid, and then use Plunger to scrape mixture around to
free ingredients.
2. Ingredient amounts higher than specified are being used.
Do not fill Jar above ¾ capacity (1.5 liters, 51 fl oz).
3. Large pieces of ice are not mixing properly. Use smaller
pieces of ice.
Blended mixture has
lumps or texture is
not even:
Air pocket has formed (cavitation) and mixture is
too cold or has solidified in areas, and blades are
spinning in cavity. Increase temperature by reducing
ice in recipe.
Noises or motions
unusual for
normal operation
of the blender are
detected:
1. Blade assembly may be loose, missing a part,
or possibly damaged. Turn blender OFF and
unplug immediately. DO NOT disassemble blade
assembly. Call Customer Service: 1-877-689-2838
or email help@nuwavenow.com.
2. Foreign objects from ingredients may have been
put into Jar and are making unusual sounds.
Prior to adding ingredients to Jar and blending,
clean fruits/other ingredients and remove all
debris or any objects.
TROUBLESHOOTING (Continued)
LIMITED WARRANTY
The NuWave Moxie
®
Digital Vacuum Blender
THE MANUFACTURER WARRANTS
The NuWave Moxie Digital Vacuum Blender, including the Blender Base, Jar,
Plunger Lid, Plunger Cap, Plunger Lid Seal Ring, Vacuum Lid, Vacuum Lid
Seal Ring, Vacuum Cap, Vacuum O-Ring, Vacuum Plug, Storage Jar, and
Plunger are to be free from manufacturer defects. All electrical components are
warrantied for 5 years from the date of purchase, under normal household use,
and when operated in accordance with the Manufacturer’s written instructions.
The Manufacturer will provide the necessary parts and labor to repair any
part of the NuWave Moxie Digital Vacuum Blender at NuWave, LLC Service
Department. After the expiration of the warranty, the cost of the labor and parts
will be the responsibility of the owner.
THE WARRANTY DOES NOT COVER
The Limited Warranty is voided if repairs are made by an unauthorized dealer
and/or the serial number data plate is removed and/or defaced. Normal
deterioration of finish due to use or exposure is not covered by this Warranty.
This Limited Warranty does not cover failure, damages or inadequate
performance due to accident, acts of God (such as lightning), fluctuations in
electric power, alterations, abuse, misuse, misapplications, corrosive-type
atmospheres, improper installation, failure to operate in accordance with
the Manufacturer’s written instructions, abnormal use or commercial use.
NuWave, LLC reserves the right to void the Limited Warranty, where allowable
by law, for products purchased from an unauthorized dealer.
TO OBTAIN SERVICE
The owner shall have the obligation and responsibility to: pay for all services
and parts not covered by the warranty; prepay the freight to and from Service
Department for any part or system returned under this warranty; and carefully
package the product using adequate padding material to prevent damage in
transit. The original container is ideal for this purpose. Include in the package
the owner’s name, address, daytime telephone number, a detailed description
of the problem, and your “RGA number.” Call 1-877-689-2838 or email
help@nuwavenow.com to obtain the RGA number (Return Goods
Authorization number). Provide the cooking system model & serial number
and proof of date of purchase (a copy of the receipt) when making claims
under this warranty.
MANUFACTURER’S OBLIGATION
The Manufacturer’s obligation under this Limited Warranty is limited, to the
extent allowable by law, to repairing or replacing any part covered by this
Limited Warranty which upon examination is found to be defective under
normal use. The Limited Warranty is applicable only within the continental
United States and only to the original purchaser of the manufacturer’s
authorized channels of distribution. THE LIMITED WARRANTY MAY NOT BE
ALTERED, VARIED OR EXTENDED EXCEPT BY A WRITTEN INSTRUMENT
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