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Owner’s ManualOwner’s Manual
CARE & MAINTENANCE (Continued)
Problem Solution(s):
Unit does not turn on:
1. Plug may not be in the outlet. Plug in unit.
2. Red Power Switch on right side of Base may not
be on. Check to see if Power Switch is on.
Blender does not
work when plugged
in and Power button
and Power Switch
are both ON:
1. Lid is not on Jar properly. Line up red dot on top
of Lid with the Jar’s handle and press Lid down
firmly to secure onto Jar.
2. Vacuum Lid may not be properly locked. Line up
Lid Lock Hooks with Jar Tabs and lock onto Jar.
Blender is not
running at a high
enough speed for
your recipe:
1. Dial is not on the correct setting. Turn the dial to
proper setting based on recipe.
2. Jar is overloaded. Reduce amount of ingredients.
Blender is not
vacuuming out air
from Jar:
1. “Vacuum ON/OFF” is not on. Press “Vacuum ON/
OFF” before blending.
2. Dial is not on correct setting. Turn the dial to
“Vacuum Only”.
3. Release Valve on Lid is in the open position. Turn
Release Valve to “Lock”.
4. Seal Ring may be loose, installed incorrectly, or
broken. Reinstall Seal Ring properly. See Lid Seal
Ring assembly under Care and Maintenance.
If Lid Seal Ring is broken, contact Customer
Service: 1-877-689-2838 or email
help@nuwavenow.com.
5. Vacuum Lid is not on Jar securely. Line up red dot
on Lid with the Jar’s handle and press Vacuum Lid
down firmly onto Jar.
6. May be using the Plunger Lid. Make sure to use
the Vacuum Lid.
7. Vacuum Arm did not secure onto Lid correctly.
Lower Vacuum Arm onto Vacuum Lid and press
down until a “click” is heard.
Vacuum Lid will
not open after air is
vacuumed out:
Release Valve on Vacuum Lid is in “Lock” position.
Turn Release Valve to the open position to open Lid.
TROUBLESHOOTING
Do not immerse the Moxie Base in water. Clean with
a damp sponge or cloth and wipe dry.
CAUTION
The power cord needs to be unplugged from the power
source before inserting or removing any attachments and
before cleaning.
The Moxie Blender was engineered with an automatic shut-off feature to prevent
overheating during use. If the blender shuts off to cool itself down, an odor may
be detected. Unplug the unit and wait for it to completely cool down. To prevent
overheating, do not process at higher or lower speeds not recommended.
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