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Troubleshooting en
31
Fault Cause and troubleshooting
Appliance is not heating, the
colon flashes in the display and a
appears.
Demo mode is activated.
1.
Briefly disconnect the appliance from the power supply by switching the cir-
cuit breaker in the fuse box off and back on again.
2.
Deactivate demo mode within fiveminutes by changing the basic setting
to .
→"Basic settings", Page20
Steam-assisted operation does
not start.
The water tank is empty.
▶
Fill the water tank.
→"Filling the water tank", Page13
Descaling locks operations with steam-assisted cooking.
▶
Run the descaling programme in full.
→"Descaling", Page26
The steam system is defective.
▶
Call the after-sales service.
→"Customer Service", Page33
The appliance door cannot be
opened; lights up in the dis-
play.
The childproof lock locks the appliance door.
▶
Use the button to deactivate the childproof lock.
→"Childproof lock", Page19
The appliance door cannot be
opened; lights up in the dis-
play.
The cleaning function locks the appliance door.
▶
Allow the appliance to cool down until goes out in the display.
→"Pyrolytic self-cleaning ", Page25
The time flashes in the display. There has been a power cut.
▶
Reset the time.
→"Setting the time on the clock", Page15
The time does not appear in the
display when the appliance is
switched off.
The basic setting has been changed.
▶
Change the basic setting for the time display.
→"Basic settings", Page20
lights up in the display and no
settings can be made on the ap-
pliance.
Childproof lock is activated.
▶
Use the button to deactivate the childproof lock.
→"Childproof lock", Page19
flashes in the display and the
appliance will not start.
The cooking compartment is too hot for the selected operation.
1.
Switch off the appliance and allow it to cool down.
2.
Restart the operation.
appears in the display. The maximum cooking time has been reached. To prevent an unwanted per-
manent operation, the appliance automatically stops heating after several hours
if the settings are unchanged.
▶
Switch off the appliance.
You can configure new settings if required.
Tip:To prevent the appliance from switching off when you do not want it to,
e.g. for an extremely long preparation time, set a cooking time.
→"Time-setting options", Page14
- appears in the display. There is too much water in the steam system. The water cannot be pumped
back into the water tank.
1.
Empty the water tank and insert the empty water tank.
→"Emptying the water tank", Page13
2.
Reset the time.
→"Setting the time on the clock", Page15
3.
Switch the appliance off and on again.
4.
Run "Descaling interrupted" in full.
→"Descaling interrupted", Page27
A message with appears in the
display, e.g. - .
Electronics fault
1.
Press the button.
‒ If required, reset the time.
a If the fault was a one-off, the error message disappears.
2.
If the error message appears again, call the after-sales service. Quote the ex-
act error message and the E no. of your appliance.
→"Customer Service", Page33
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