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Problem Cause/solution
The caller information shown on
the unit’s display (handset and
base unit) differs from the
information shown on the pop-up
window on the computer.
R When calls are received on several lines including landlines or
cellular lines at the same time, the caller information shown on
the pop-up window which appears at the front may differ from
the information shown on the unit’s display (handset and base
unit). To answer the call that you want to pick up, check the
caller information on the unit’s display and press the appropriate
line key based on that information.
R Depending on the Microsoft Office Outlook settings, an area
code is automatically added for 7-digit phone numbers in the
pop-up window. Edit the phone number if necessary.
R The phone number shown on the unit’s display (handset and
base unit) may differ from the information shown in the pop-up
window on the computer when:
– the Caller ID auto edit feature is used to ignore the area code.
– the phone number is not stored as 11 digits in the Microsoft
Office Outlook contact list.
Bluetooth PIN
Problem Cause/solution
I cannot remember the PIN. R Change the PIN using the following method.
Handset/Base unit:
1 MMENUN#619
2 *7000
3 Enter the new 4-digit PIN. a MOKN
4 Enter the new 4-digit PIN again. a MSAVEN a MOFFN/MEXITN
Voice mail
Problem Cause/solution
“Voice Mail: ” and/or
“Voice Mail:
” is shown on
the handset display. How do I
remove this message from the
display?
R This notification is displayed when your service provider/
telephone company’s voice mail service (not the unit’s
answering system) has recorded a message for you. Typically
you can remove this notification from the display by listening to
the message. To listen to the message, dial the voice mail
number provided by your service provider/telephone company
(for most cases, this will be your own phone number), and
follow the voice instructions. Depending on your service
provider/telephone company, you may need to remove all
messages from your voice mailbox to remove the notification.
You can also remove this notification by pressing and holding
# until the unit beeps.
78
For assistance, please visit http://www.panasonic.com/help
Useful Information
TG958x_0704_ver031.pdf 78 2014/07/04 10:32:29
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