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For more information on the web user interface and the features it provides, please refer to the user manual for your
device. User manuals can be found at amcrest.com/support or on the original listing of your device.
How to Access a Device Using Firefox
The latest update of Mozilla Firefox will be discontinuing the use of plugins which may cause issues with accessing the
web user interface for your device while using Firefox. The plugin will affect the ability to view and playback, however,
setting changes will still be available using this method on most devices.
We are currently working on a more permanent solution to the issue but currently, we recommend using a previous
version of Firefox such as Firefox 49.0.2. For more information on how to revert to Mozilla Firefox 49.0.2. refer to the
instructions provided below.
Reverting to FireFox 49.0.2.
To use the Firefox web browser with your device a previous version, such as 49.0.2. is recommended. You can
download the previous version of Firefox by clicking here. To revert to this version, click on the .exe file provided and
then click “Run” to begin downloading.
The file will then begin to extract the setup Wizard. Click Next to continue the process.
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