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English 57
Troubleshooting
Displayed
Code
Possible cause Solution
C-21
This code occurs if the internal
temperature rises abnormally
high.
Turn both the mode and
temperature selector knobs
to OFF, and then restart the
oven. If the problem persists,
disconnect all power to the
oven for at least 30 seconds
and then reconnect the
power. If this does not solve
the problem, call for service.
C-22
The Sub PCB sensor is open
when the oven is operating.
The Sub PCB sensor is short
when the oven is operating.
C-23
The temp probe sensor is short
when the oven is operating.
C-30
The PCB sensor is open when the
oven is operating.
The PCB sensor is short when
the oven is operating.
C-31
This code occurs if the PCB
temperature rises abnormally
high.
Call for service.
Displayed
Code
Possible cause Solution
C-70 The steam sensor is open when
the oven is operating.
Turn both the mode and
temperature selector knobs
to OFF, and then restart the
oven. If the problem persists,
disconnect all power to the
oven for at least 30 seconds,
and then reconnect the
power. If this does not solve
the problem, call for service.
The steam sensor is short when
the oven is operating.
C-72 There are drain system-related
problems.
C-A2
The cooling motor is operating
abnormally.
Call for service.
Wire
installation
fail
This error message appears
if the power cord is installed
improperly.
Make sure each line of the
3-Wire or 4-Wire cord is
hooked up to the terminal
block correctly. Then,
reconnect the power.
If this does not solve the
problem, call for Service.
NY9900R_CHEF_NY36R9966PS_AA_DG68-01105B-00_EN+MES+CFR.indb 57 2019-02-06 1:26:40
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