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Problems with the engine
Problem
Possible causes/consequences and MM Solutions
The engine does not
start.
The HOLD function or Active Distance Assist DISTRONIC is activa-
ted.
X
Deactivate the HOLD function (Y page 151) or Active Distance
Assist DISTRONIC (Y page 149).
X
Try to start the engine again.
The engine does not
start. The starter motor
can be heard.
R
There is a malfunction in the engine electronics.
R
There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X
Turn the SmartKey back to position u in the ignition lock.
or
X
Press the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
X
Try to start the engine again (Y page 119). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
X
Consult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.
The on-board voltage is too low because the battery is too weak or
discharged.
X
Jump-start the vehicle (Y page 260).
If the engine does not start despite attempts to jump-start it:
X
Consult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X
Try to start the engine again.
If the engine still does not start:
X
Consult a qualified specialist workshop.
The engine is not run-
ning smoothly and is
misfiring.
There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X
Have the cause rectified immediately at a qualified specialist
workshop.
Driving
123
Driving and parking
Z
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