8AG32H User Guide

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Lines appear stepped or jagged .......................................................................................................................................... 80

Lines print double or in the wrong colors ........................................................................................................................... 80

Lines are discontinuous ........................................................................................................................................................ 81

Lines are blurred ..................................................................................................................................................................... 81

Line lengths are inaccurate ................................................................................................................................................... 82

Whole image is blurry or grainy ........................................................................................................................................... 82

Paper is not at ...................................................................................................................................................................... 83

Print is scued or scratched ................................................................................................................................................. 83

Ink marks on the paper ......................................................................................................................................................... 84

Black ink comes o when you touch the print .................................................................................................................. 84

Edges of objects are stepped or not sharp ........................................................................................................................ 84

Edges of objects are darker than expected ....................................................................................................................... 85

Vertical lines of dierent colors ........................................................................................................................................... 85

White spots on the print ........................................................................................................................................................ 85

Colors are inaccurate ............................................................................................................................................................. 85

Colors are fading .................................................................................................................................................................... 86

Image is incomplete (clipped at the bottom) ..................................................................................................................... 86

Image is clipped ...................................................................................................................................................................... 86

Some objects are missing from the printed image .......................................................................................................... 87

If you still have a problem ..................................................................................................................................................... 87

13 Troubleshooting ink cartridge and printhead issues ...................................................................................................................... 88

Cannot insert an ink cartridge .............................................................................................................................................. 88

Ink cartridge status messages ............................................................................................................................................. 88

Cannot insert the printhead ................................................................................................................................................. 88

14 Troubleshooting data communication issues ................................................................................................................................. 89

Communication failures between computer and printer ................................................................................................. 89

Wired network issues ............................................................................................................................................................ 90

Wireless network issues ........................................................................................................................................................ 90

Mobile Printing issues ............................................................................................................................................................ 93

Network conguration page ................................................................................................................................................. 93

15 Troubleshooting general printer issues ........................................................................................................................................... 95

Printer does not start ............................................................................................................................................................ 95

Printer does not print ............................................................................................................................................................ 95

Printer seems slow ................................................................................................................................................................ 95

Front panel is frozen .............................................................................................................................................................. 96

Cannot access the Embedded Web Server ........................................................................................................................ 96

Restore factory defaults and settings ................................................................................................................................ 96

vi ENWW

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User Guide - Page 6