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HP 8AG32H User Manual
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User Guide - Page 24
For 8AG32H.
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Contents
Table of Contents
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Troubleshooting
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TIP:
The best way to shar
e the printer over a network is t
o connect the printer no
t to any c
omput
er
, but to the
network. See
Connecting the print
er on page 13
.
16
Chap
ter 2 C
onnecting the printer
ENWW
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File type: PDF
File name: 88066433_8ag32h.pdf
File size: 2.2 MB
File Language: English
Pages: 120
Author: HP
File created: 2020-07-28
Published: 2024-01-08
Updated: 2024-01-08
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Table of Contents
×
Introduction
9
Safety precautions
9
Using this guide
10
Introduction
10
Use and maintenance
10
Troubleshooting
10
Accessories, support and specifications
11
Glossary
11
Index
11
Warnings and cautions
11
Printer models
11
Main features
12
Main components
12
Front view (T600 Printer series)
12
Rear view (T600 Printer series)
13
Rear view (T200 Printer Series)
14
Turn the printer on and off
15
Front panel
16
1. Dashboard icons
16
2. Home screen dynamic icons
17
3. Fixed icons
17
Printer solutions
17
Mobile Printing
19
Enable email printing
19
Reports
19
Connecting the printer
21
Choose which connection method to use
21
1. Connect the printer to your network
22
Set up using the HP Smart App
22
Set up the printer on your wireless network
22
2. Set up your device
23
Install the software (Windows)
23
Install the software (Mac OS X)
23
Add your printer
23
Other options
23
Connect a computer to the printer by USB cable (Windows)
23
Printer sharing considerations
23
Setting up the printer
25
Introduction
25
Automatic firmware update
25
Turn email notifications on and off
25
Turn alerts on and off
25
Control access to the Embedded Web Server
27
Set Windows driver preferences
27
Personalizing the printer
28
Change the language of the front-panel display
28
Access the Embedded Web Server
28
Change the language of the Embedded Web Server
28
Access the HP Utility (Windows only)
29
Change the language of the HP Utility
29
Change the sleep mode setting
29
Configure power button mode
29
Change the auto-off setting
29
Change the front-panel display brightness
30
Configure network settings
30
Configure firewall settings
31
Creating and using firewall rules
31
Create a firewall rule
31
Change the priority of firewall rules
31
Change firewall options
31
Reset firewall settings
32
Limitations to rules, templates, and services
32
Reset network settings
32
Embedded Web Server security settings
32
Paper handling
34
General paper-loading advice
34
Load a roll onto the spindle
34
Load a roll into the printer
35
Unload a roll
36
Load a single sheet
36
Unload a single sheet
37
Use the multi-sheet tray
37
View information about the paper
38
Maintain paper
39
Change the drying time
39
Turn the automatic cutter on and off
39
Form feed and form feed and cut
40
Printing
41
Mobile Printing
41
Print from mobile devices
41
Print from Android
41
iOS (iPhone, iPad) with AirPrint
41
Print from Apple iOS or Android with HP Smart App
41
Print using Wi-Fi Direct
42
Guidelines for using Wi-Fi Direct
42
Turn on Wi-Fi Direct
43
Change connection method
43
Print from a wireless-capable mobile device that supports Wi-Fi Direct
43
Print from a wireless-capable mobile device that does not support Wi-Fi Direct
44
Print from a wireless-capable computer (Windows)
44
Easy printing with HP Click
44
Printing from an application using a printer driver
45
Advanced print settings
45
Select print quality
45
Select paper size
45
Custom paper sizes
46
Use the Windows printer driver
46
Use Windows forms
46
Use Mac OS X printer driver
47
Select margins options
47
Print on loaded paper
47
Rescale a print
47
Preview a print
48
Print a draft
48
High-quality printing
49
If you have a high-resolution image
49
Use paper economically
49
Use ink economically
49
Color management
49
Color management options
50
Printing in grayscale or black-and-white
50
Practical printing examples
51
Print a draft for revision with the correct scale
51
Using Adobe Acrobat
51
Print a PDF multipage job from Adobe Acrobat Reader or Adobe Acrobat Pro
51
Using a raster driver
52
Print a document with the correct colors
52
Using Adobe Acrobat Reader
52
Using Adobe Acrobat Pro
54
Using Adobe Photoshop
55
Print a project using Autodesk AutoCAD
56
Print a presentation
58
Using Autodesk AutoCAD
58
Using Adobe Photoshop
59
Print and scale from Microsoft Office
60
Using Microsoft PowerPoint
60
Using Microsoft Project
60
Handling ink cartridges and printhead
62
About the ink cartridges
62
Storage of anonymous usage information
62
Check ink cartridge status
62
Replace an ink cartridge
63
About the printhead
64
Safe mode
64
Maintaining the printer
66
Check printer status
66
Take care of the printer
66
Clean the exterior of the printer
66
Print Quality Diagnostic Report
66
To print the Print Quality Diagnostic Report
66
Corrective actions
67
Clean the printhead
67
Clean the printhead from the front panel
68
Clean the printhead from the Embedded Web Server
68
Clean the printhead from the HP Utility (Windows only)
68
Align the printhead
68
Replace the printhead
69
Clean the encoder strip
71
Recalibrate the paper advance
72
Recalibrating the paper advance procedure
72
Return to default calibration
72
Move or store the printer
73
Firmware update
73
Software update
73
Printer maintenance kits
73
HP Support Assistant
74
Accessories
75
How to order supplies and accessories
75
Order ink supplies
75
Order paper
75
Order accessories
76
Introduction to the accessories
76
Automatic sheet feeder
76
Roll cover
76
Stand
76
Spindle
76
Troubleshooting paper issues
77
Paper cannot be loaded successfully
77
Unsuccessful roll load
77
Unsuccessful sheet load
77
Unsuccessful load from the multi-sheet tray
78
Paper loading error messages
79
Paper type is not in the driver
79
Transparent or translucent film
79
Photo paper
80
Bond and coated or technical paper
80
Black ink is easily removed when touched
80
After printing, the paper has wrinkles or there is too much ink
80
Printer printed on the wrong paper type
80
Paper mismatch
81
Roll has jammed
81
Prevent a jam
82
Multi-sheet tray has jammed
83
A strip stays on the output tray and generates jams
85
Printer displays out of paper when paper is available
85
Prints do not fall neatly into the bin
85
Sheet stays in the printer when the print has been completed
85
Paper is cut when the print has been completed
86
Cutter does not cut well
86
Roll is loose on the spindle
86
Troubleshooting print-quality issues
87
General printing advice
87
Horizontal lines across the image (banding)
87
Lines are too thick, too thin or missing
88
Lines appear stepped or jagged
88
Lines print double or in the wrong colors
88
Lines are discontinuous
89
Lines are blurred
89
Line lengths are inaccurate
90
Whole image is blurry or grainy
90
Paper is not flat
91
Print is scuffed or scratched
91
Ink marks on the paper
92
Horizontal smears on the front of coated paper
92
Ink marks on the back of the paper
92
Black ink comes off when you touch the print
92
Edges of objects are stepped or not sharp
92
Edges of objects are darker than expected
93
Vertical lines of different colors
93
White spots on the print
93
Colors are inaccurate
93
Colors are fading
94
Image is incomplete (clipped at the bottom)
94
Image is clipped
94
Some objects are missing from the printed image
95
If you still have a problem
95
Troubleshooting ink cartridge and printhead issues
96
Cannot insert an ink cartridge
96
Ink cartridge status messages
96
Cannot insert the printhead
96
Troubleshooting data communication issues
97
Communication failures between computer and printer
97
Fixed IP
97
Hostname
97
Wired network issues
98
Network port created does not match printer IP address (Windows)
98
Wireless network issues
98
Wireless network troubleshooting
98
Advanced wireless network troubleshooting
99
Add hardware addresses to a wireless access point (WAP)
101
Mobile Printing issues
101
Network configuration page
101
Troubleshooting general printer issues
103
Printer does not start
103
Printer does not print
103
Printer seems slow
103
Front panel is frozen
104
Cannot access the Embedded Web Server
104
Restore factory defaults and settings
104
Defaults
104
Settings
104
Alerts
105
Front-panel error messages
106
Text messages and numerical error codes
106
HP Customer Care
108
Introduction
108
HP Professional Services
108
HP Support Center
108
Download printer software
108
HP Care Packs and Warranty Extensions
109
HP Installation
109
Customer Self Repair
109
Contact HP Support
109
Telephone number
110
Printer specifications
111
Functional specifications
111
Mobile Printing specifications
112
Physical specifications
113
Memory specifications
113
Power specifications
113
Ecological specifications
114
Environmental specifications
114
Acoustic specifications
114
Glossary
115
Index
118
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