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EN
51
34 - OVEN Solving Operational Problems
Before contacting service, check the following to avoid unnecessary service charges.
Oven Problem Problem Solving Steps
F03 or F04 Error appears in the
display window.
A problem with latch mechanism occurred. Remove power and turn it back on again after
a few seconds. The oven should run a latch auto–test. If condition persists, note the code
number and contact service.
F15 or F16 or F17 Error appears
in the display window.
Error code occurs if cooking mode knob position was left between OFF and SELF-CLEAN
or between DEFAULT / PRESET and SELF-CLEAN on the temperature selector knob for 30
seconds or more. F15 is related to the right or upper oven and F16 is related to the left or
lower oven (depending on model). Rotate all the oven knobs in OFF position then remove
power (either unplug or turn off breaker) and turn it back on again after a few seconds. If
condition persists with knobs in OFF position, note the code number and contact service.
F17 appears after the error F15 appeared because F17 it is just an extension of F15.
For F17 Rotate all the oven knobs in OFF position then remove power (either unplug or turn
off breaker) and turn it back on again after a few seconds. If condition persists with knobs
in OFF position, note the code number and contact service.
Other F__ Error appears in the
display window.
Remove power and turn it back on again after a few seconds. If condition persists, note the
code number and contact service.
The oven display stays OFF Turn off power at the main power supply (fuse or breaker box). Turn breaker back on.
If condition persists, call an authorized service.
Cooling fan continues to run after
oven is turned off
The fan turns off automatically when the electronic components have cooled sufficiently.
Oven door is locked and will not
release, even after cooling
Turn the oven off at the circuit breaker and wait a few seconds. Turn breaker back on.
The oven should reset itself and will be operable.
Oven is not heating Check the circuit breaker or fuse box to your house. Make sure there is proper electrical
power to the oven. Make sure the oven temperature has been selected.
Oven is not cooking evenly Check oven calibration. Adjust calibration if necessary (see To Set Temperature, Page
15). Refer to cooking charts for recommended rack position. Always reduce recipe
temperature by 25°F (15°C) when baking with Convection Bake mode.
Oven temperature is too hot or too
cold
The oven thermostat needs adjustment. See Calibrating Oven Temperature, Page 15.
Oven light is not working properly Replace or reinsert the light bulb if loose or defective. See Page 32. Avoid touching the
bulb glass with bare fingers as finger oil may cause bulbs to burn out prematurely.
Oven light stays on Check for obstruction in oven door. Check to see if hinge is bent or door switch broken.
Cannot remove lens cover on light There may be a soil build-up around the lens cover. Wipe lens cover area with a clean dry
towel prior to attempting to remove the lens cover.
Oven will not Self-Clean properly Allow the oven to cool before running Self-Clean. Always wipe out loose soils or heavy spill-
over before running Self-Clean. If oven is badly soiled, set oven for a four-hour Self-Clean.
See Preparing the Oven to Self-Clean, Page 30.
Clock and timer are not working
properly
Make sure there is proper electrical power to the oven. See the Clock and Timer sections
on Page 14.
Excessive moisture When using Bake mode, preheat the oven first. Convection Bake and Convection Roast will
eliminate any moisture in oven (this is one of the advantages of convection).
Porcelain chips When oven racks are removed and replaced, always tilt racks upward and do not force
them to avoid chipping the porcelain.
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