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General Warranty
OWON warrants that the product will be free from defects in materials and workmanship
for a period of 3 years from the date of purchase of the product by the original purchaser
from the OWON Company. The warranty period for accessories such as probes is 12
months. This warranty only applies to the original purchaser and is not transferable to a
third party.
If the product proves defective during the warranty period, OWON will either repair the
defective product without charge for parts and labour, or will provide a replacement in
exchange for the defective product. Parts, modules and replacement products used by
OWON for warranty work may be new or reconditioned like new. All replaced parts,
modules and products become the property of OWON.
In order to obtain service under this warranty, the customer must notify OWON of the
defect before the expiration of the warranty period. Customer shall be responsible for
packaging and shipping the defective product to OWON's designated service centre, a
copy of the customers proof of purchase is also required.
This warranty shall not apply to any defect, failure or damage caused by improper use or
improper or inadequate maintenance and care. OWON shall not be obligated to furnish
service under this warranty a) to repair damage resulting from attempts by personnel other
than OWON representatives to install, repair or service the product; b) to repair damage
resulting from improper use or connection to incompatible equipment; c) to repair any
damage or malfunction caused by the use of non-OWON supplies; or d) to service a
product that has been modified or integrated with other products when the effect of such
modification or integration increases the time or difficulty of servicing the product.
Please contact the nearest OWON's Sales and Service Offices for services or a complete
copy of the warranty statement.
For better after-sales service, please visit www.owon.com.cn and register the purchased
product online.
Excepting the after-sales services provided in this summary or the applicable warranty
statements, OWON will not offer any guarantee for maintenance definitely declared or hinted,
including but not limited to the implied guarantee for marketability and special-purpose
acceptability. OWON should not take any responsibilities for any indirect, special or consequent
damages.
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