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en Top cover
28
17 Top cover
For cleaning, remove the top cover.
17.1 Removing the upper cover
WARNING‒Risk of injury!
A scratched upper glass cover may break and frag-
ment.
▶ Do not use a glass scraper or any harsh or abrasive
cleaning products.
Requirement:Before opening the top cover, remove
any spills with a cloth and dry the cover.
1.
Take hold of the sides of the cover with both hands
and pull the cover upwards.
2.
Use a glass cleaner for cleaning.
17.2 Installing the top cover
▶
After cleaning, install the top cover following the
same procedure in reverse order.
Note:Only close the top cover once the hotplates have
cooled down.
18 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING‒Risk of injury!
Improper repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ If the appliance is defective, call Customer Service.
→"Customer Service", Page31
WARNING‒Risk of electric shock!
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out
by trained specialist staff.
▶ Only use genuine spare parts when repairing the
appliance.
▶ If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
18.1 Malfunctions
Fault Cause and troubleshooting
The time flashes in
the display.
There has been a power cut.
▶
Reset the time.
lights up in
the display and no
settings can be made
on the appliance.
Childproof lock is activated.
▶
Use
to deactivate childproof lock.
A message with ap-
pears in the display,
e.g. - .
Electronics fault
1.
Press
.
‒ If necessary, reset the time on the clock.
a If the fault was a one-off, the error message disappears.
2.
If the error message appears again, call the after-sales service. State the exact error
message and the E no. for your appliance in full.
→"Customer Service", Page31
Burner goes out
straight after being ig-
nited.
The control knob was not held down for long enough.
1.
Keep the control knob pressed in for a few seconds after ignition.
2.
Push the control knob in firmly.
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