Epson C11CJ62201 EcoTank ET-3830 Wireless Color All-in-One Cartridge-Free Supertank Printer

User Manual - Page 231

For C11CJ62201.

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231
In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in
the printer settings window, and cancel any stalled print jobs.
In Windows, do one of the following to open the Epson Printer Connection Checker and follow the on-
screen instructions to check the connection status:
Windows 10: Click and select Epson Software > Epson Printer Connection Checker.
Windows 8.x: Navigate to the Apps screen and select the Epson Printer Connection Checker
icon.
Windows 7: Click and select All Programs > Epson Software > Epson Printer Connection
Checker.
On a Mac, make sure the printer is added to the printer list and the printer is not paused.
Parent topic: Solving Problems Printing from a Computer
Related references
Product Status Messages
Related tasks
Running a Product Check
Product Icon Does Not Appear in Windows Taskbar
If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does
not work, try this solution:
1. Do one of the following:
Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your
product name and select Manage > Printing preferences.
Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound >
Devices and Printers. Right-click your product name, select Printing Preferences, and select
your product name again if necessary.
Windows 7: Click and select Devices and Printers. Right-click your product name, select
Printing Preferences, and select your product name again if necessary.
Windows Vista: Click , select Control Panel, and click Printer under Hardware and Sound.
Right-click your product name, select Printing Preferences, and select your product name again if
necessary.
2. Click the Maintenance tab.
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