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• OS X: You can manually update the software by opening the Applications > Epson Software folder
and selecting EPSON Software Updater.
• macOS 10.12.x, 10.13.x, 10.14.x, 10.15.x, or 11.x: You can manually update the software by opening
the App Store, selecting Updates, searching for a software update option for Epson Software, and
selecting Update.
Parent topic: Solving Problems
Viewing the Help Screen
You can view troubleshooting or how-to topics on the LCD screen at any time.
1. Press the help button.
2. Select an option to view instructional images or animations.
Parent topic: Solving Problems
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen. You
can also see help information and how-to instructions on the screen. Press the home button, if
necessary, then press the help button.
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