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08 09
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damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
In order to claim the warranty, you must return the
product to the retailer from which it was purchased or if
that retailer is part of a National network, a store within
that chain, along with satisfactory proof of purchase. The
retailer will then return the goods to Directed Electronics
Australia authorized by Anker Innovations Limited. Directed
Electronics Australia will repair, replace or refurbish the
product at its discretion. The retailer will contact you when
the product is ready for collection. All costs involved in
claiming this warranty, including the cost of the retailer
sending the product to Directed Electronics Australia , will
be borne by you.
This warranty is offered by Directed Electronics Australia .
Customer service support number (+61) 3 8331 4800
Mon-Fri 8:30am - 5:00pm (AEST) and customer service
email address service@myeufy.com.au.
AUSTRALIA & NEW ZEALAND WARRANTY
This document details the terms and conditions of the
warranty provided with this product. Please disregard any
other representations contained on this product’s packaging
or provided with this product, which constitute or appear to
constitute a warranty.
Subject to the exclusions and limitations set out below, we
warrant to you that if you purchase a product directly from
us, or, from any of our authorized resellers, that it will not
contain defects which are a result of faulty manufacturer
workmanship or materials. This warranty subsists for
15 months from the date of purchase. This warranty is
provided in addition to your rights under the Australian &
New Zealand Consumer Law.
Subject to any rights you have under the Australian &
New Zealand Consumer Law, we will not be liable for
defects which are a result of damage or loss caused by
factors beyond our control, any product which has not
been maintained according to any care or maintenance
instructions provided with the product, any alterations
to a product which are not performed by us, or damage
or defects caused to the product due to unusual or non-
recommended use. We will not be liable for any special,
indirect, consequential or economic loss or damage or loss
of profits whatsoever suffered by you or any other person
resulting from any act or omission by us. Our total liability
in respect of this Warranty against Defects is limited to the
replacement of the goods.
This Warranty against Defects is provided in addition to
other rights and remedies that you may have at law. Our
goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for
compensation for any reasonably foreseeable loss or
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