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Troubleshooting
• Recording function may not work because the storage format of your device is unsupported.
• The Recording functions may not be applicable in some models/countries/regions.
Picture Issues
When the Laser Cosole has a picture problem, these steps may help resolve the problem.
Problems Possible Solutions
The picture is distorted.
• The compression of video content may cause picture distortions,
especially in fast moving pictures from sports programs and action
movies.
• If the signal reception is weak or poor, screen distortion may be visible but
it is not a malfunction.
• Mobile phones used close to the Laser Cosole (within 1m) may cause
noise on analogue and digital channels.
The picture is blurry or
flickering, or cuts out
momentarily.
•
> Settings > Display & Sound > Picture > Sharpness. You can try
to increase or decrease the Sharpness.
• If you use an external antenna, check the direction, position and
connection of the antenna.
• Adjust the direction of your antenna, or reset or fine tune the channel.
The picture appears red,
purple, pink and other
colors.
•
> Settings > Dispaly & Sound > Picture > Calibration Settings >
White Balance. You can try to increase or decrease the White Balance.
Picture distorted or appears
wavy.
• Some electrical appliances may affect the Laser Cosole. If you turn off the
appliance and the interference goes away, then move it further away from
Laser Cosole.
• Insert the power plug of the Laser Cosole into another power outlet.
Related information
There is no picture, or the picture is black and white. on page 48
Sound Issues
When the Laser Console has a sound problem, these steps may help resolve the problem.
Problems Possible Solutions
Picture is normal, but no
sound.
• Check the volume settings.
• Check if 'Mute' mode is set to on.
• Check the volume control of the device (cable or satellite box, DVD, Blu-
ray, etc.) connected to your Laser Console.
The speakers are making an
odd sound.
• Make sure that the audio cable is connected to the correct audio output
connector on the external device.
• For antenna or cable connections, check the signal information.
• A low signal level may cause sound distortions.
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