E-Manual LaserTV 9900 GTV NA
Contents
First-Time Use
Using the E-Manual............................................................................................................................3
Home Screen......................................................................................................................................3
Connecting to the Internet..................................................................................................................3
Prepare Live TV................................................................................................................................. 4
Using External Devices...................................................................................................................... 5
Enjoy Live TV
Channel Scan..................................................................................................................................... 6
Live Menu........................................................................................................................................... 6
Channel Edit....................................................................................................................................... 7
Learn about Live TV Support Settings.............................................................................................10
Benefits of Smart Laser Console
Using a Google Account.................................................................................................................. 12
Using Voice Control......................................................................................................................... 12
Content Sharing................................................................................................................................14
Using Apps....................................................................................................................................... 15
Apps Settings and Permissions....................................................................................................... 16
Connecting to External Devices
Remote & Accessories.....................................................................................................................17
Connecting Bluetooth Devices......................................................................................................... 18
Sharing your Smart Phone/Computer Screen on the Laser Console.............................................. 19
Using AirPlay and HomeKit..............................................................................................................20
Connecting USB Devices.................................................................................................................21
Connecting Headphones.................................................................................................................. 21
Connecting Audio Visual (AV) Devices............................................................................................21
Connecting Speakers or Other Audio Receivers.............................................................................22
Connecting a Digital Audio System with ARC/eARC.......................................................................22
Connecting a PC.............................................................................................................................. 23
Settings Overview
Picture...............................................................................................................................................24
Screen...............................................................................................................................................27
Laser Screen.................................................................................................................................... 28
Sound................................................................................................................................................30
Audio Output.....................................................................................................................................32
Network & Internet........................................................................................................................... 34
General............................................................................................................................................. 35
Support............................................................................................................................................. 38
1
Contents
Using Parental Control..................................................................................................................... 39
Reset to Factory Default.................................................................................................................. 39
Entertainment
Game................................................................................................................................................ 41
SoundBar Settings............................................................................................................................42
Sports................................................................................................................................................42
Media................................................................................................................................................ 42
Accessibility Features
Accessibility Menu Setup................................................................................................................. 47
Troubleshooting
FAQ...................................................................................................................................................48
Picture Issues................................................................................................................................... 51
Sound Issues....................................................................................................................................51
Network Issues................................................................................................................................. 52
Channel and Broadcast Issues........................................................................................................ 52
External Device Connection Issues................................................................................................. 53
HDMI & CEC Issues........................................................................................................................ 53
Application Issues.............................................................................................................................54
Media Files....................................................................................................................................... 54
Voice Service Issues........................................................................................................................ 54
Other Issues..................................................................................................................................... 54
2
First-Time Use
Using the E-Manual
View the embedded E-Manual that contains information about your Laser Console's key features.
Disclaimer:
Instructions and images through this manual are only for reference and may differ from the actual product.
Launch the E-Manual
Press button on your remote control to select Settings > System > Advanced System > E-Manual.
Scan the QR Code with your Smart Phone to open the E-Manual on your device.
Note:
• The black background icon stands for the button on the remote control.
• The grey background icon stands for the icons on the Laser Console screen for selecting.
Use the Buttons in the E-Manual
Search
You can use icon on the top of the E-Manual to search for the product feature information, and the E-
Manual will provide all the titles and content that contains the search information.
Setting
You can use icon on the top of the E-Manual home screen to adjust the text size.
Home Screen
All the Laser Console functions can be accessed from the Home screen.
Display the Home Screen
Press button on your remote control to enter the Home screen.
To exit the Home screen, use your remote control or use the navigation buttons on the screen to move the
cursor to other icons, press button to enter and select your desired service.
Connecting to the Internet
To get access to the Internet using a wired connection or connecting to an available wireless network.
Connect to a Wired (Ethernet) Network
To get access to the Internet using a wired connection, it is recommended to use a modem or router that
supports Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP automatically
provide the IP address, subnet mask, gateway, and DNS, so you do not have to enter them manually. Most
home networks already have DHCP.
After connecting to a wired (Ethernet) network:
Press button on your remote control to select Settings > Network & Internet.
3
First-Time Use
Go to ETHERNET section, and set the Laser Console network by pressing button to enter the submenu.
• Connection
Show whether the Ethernet is connected.
• Proxy settings
You can set the proxy server.
• IP settings
Configure the IP setting for your network connection.
Related information
Network & Internet on page 34
Network Issues on page 52
My Laser Console cannot connect to the network. on page 48
Connect to a Wireless Network
To connect to an available wireless network, make sure that you turn on your wireless router and have the
wireless router's SSID and password before attempting to connect.
To get access to the Internet using a wireless connection:
Press button on your remote control to select Settings > Network & Internet > Wi-Fi.
To get access to the Internet in a wireless way:
1. Turn on your Wi-Fi.
2. The list of networks will display automatically.
3. Select a wireless network from the list, and input the password.
4. If the network connection does not appear in the list, select See all to display all the list, or select Add new
network to input a wireless network name, select the type of security mode, and enter password.
Related information
Network & Internet on page 34
Network Issues on page 52
My Laser Console cannot connect to the network. on page 48
Prepare Live TV
Connect antenna/cable to the Laser Console
Note:
• Laser Console jacks may vary and antenna/cable function may not be applicable in some models/
countries/regions.
• You may also connect devices that can receive broadcast signals such as a Set Top Box.
Start auto scan or manual scan
1.
> TV
2.
Press button on your remote control to select Settings > Channels & Inputs > Channels > Auto
Channel Scan/Manual Scan.
4
First-Time Use
Related information
Channel Scan on page 6
Using External Devices
Switch between external devices connected to the Laser Console
1.
Press button on your remote control.
2. Select your desired input source.
Edit the name of input sources
1.
Press button on your remote control.
2.
Press button to rename input.
Note:
• Maximum name length is 36 characters.
5
Enjoy Live TV
Channel Scan
You can scan for channels automatically or manually.
Note:
• Antenna/cable function may not be applicable in some models/countries/regions.
Auto Channel Scan
Automatically scan for channels to view programs from your Laser Console's source.
> TV
If no channels were saved before, you will be prompted to do a channel search.
In Live TV, > Channels > Auto Channel Scan
Before you select Auto Channel Scan, you can press > Channels > Tuner Mode to select Antenna or
Cable.
Manual Scan
In Live TV, > Channels > Manual Scan
Choose a channel number to start scan.
Live Menu
You can obtain quick access to the channel list, favorite channel list or use relevant features with ease when
watching programs.
Display Channel List
In Live TV, press button on the remote control to display the Channel List menu.
Learn about channel list sub-menu.
In Live TV, >
6
Enjoy Live TV
TV List
Display Live TV channel categories, such as Cable and Antenna.
Fav
Display favorite lists.
History
Display the channels that have been watched for a period of time.
Edit
Edit the channel list.
Note:
• The sub-menu options may vary depending on models/countries/regions.
Related information
Edit Channel List on page 7
Display Favorite Channel List
In Live TV, press > > to select FAV, and press button to display the favorite list.
Note:
• These steps should be operated under TV inputs.
Related information
Edit Favorite Channel List on page 9
Channel Edit
Manually edit the channel list or favorite channel list to your preference.
Edit Channel List
Before you can edit the channel list, Channel Scan must be completed first.
7
Enjoy Live TV
Manage the Channels
In Live TV, press > to select a Live TV channel category such as Antenna or Cable, then use D-pad
to select Edit.
• Delete:
1.
Select the channel you want to delete, or press to select more channels.
2.
Press button to delete.
•
Restore: Press button to display the colour menu and select RED to enter the list of deleted channels.
Press button to restore the deleted channel.
8
Enjoy Live TV
Edit Favorite Channel List
Before you can edit the favorite list, Channel Scan must be completed first.
Add a channel to a favorite list
You can add channels from various reception types to the favorite list.
1.
In Live TV, press button to display the channel list.
2.
Press button, select the channel(s) you want to add to the favorite list by pressing button.
3.
Press button to select Add to Favorite.
4.
Press button to confirm.
5. Then a heart-shape icon will appear next to the added channel.
Move or remove channels in a favorite list
If you want to remove favorite channels:
1.
In Live TV, press > > to select FAV, and press button to display the favorite list.
2.
Press , select the channel(s) you want to delete to the favorite list by pressing button.
3.
Press button to select Delete Fav. Channel.
9
Enjoy Live TV
4.
Press button to confirm.
5. Then the channel you select will disappear on the FAV list.
Note:
• These steps should be operated under TV inputs.
• Before you edit the favorite lists,complete channel scan first.
Related information
Channel Scan on page 6
Learn about Live TV Support Settings
You can set audio language or default audio output language, etc.
Audio Language (MTS)
In Live TV, press button on your remote control to select Audio Language(MTS), you can choose the
audio language in DTV mode.
You can set MTS to Mono, Stereo or SAP in ATV mode by pressing button on your remote control to
select Settings > Channels & Inputs > Channels > Audio Language (MTS).
Primary Audio/Secondary Audio
• Primary Audio
Set the default audio output language for the type of digital broadcast content that you are viewing.
• Secondary Audio
Set the secondary audio output language for digital broadcast content.
Note:
• If your selected Primary Audio and Secondary Audio are included in the MTS list, the MTS list defaults to
Primary Audio and Secondary Audio settings after you switch channel or turn on/off the Laser Console.
Video Description
Enables broadcasted descriptive audio for visually impaired.
10
Benefits of Smart Laser Console
Using a Google Account
Sign in with Google to get apps, Google Assistant, and personalized recommendations.
Signing into an account
When you turn on the Laser Console for the first time, you can select Set up Google TV to sign into a Google
Account by the setup guide, if you select Set up basic TV, you can also set it later by pressing to select
Set up Google TV.
• Set up with the Google Home app
• Set up on Laser Console instead
Before signing into your Google account, make sure your Laser Console is connected to the network. For
more about network settings, please refer to Connect to a Wired (Ethernet) Network or Connect to a Wireless
Network in this manual, after the network is connected, enter your E-mail/phone and password, select Sign In.
Adding a kid account
You can create a personalized space for your kid with access to content they love and tools to help keep you
in control.
1.
After the network is connected, > Settings > Accounts & sign-in > Add a kid.
2. Set up Google TV for a kid in your family, you can do the same for more kids later.
Adding another account
You can use other accounts within Google apps like YouTube, but you won't see recommendations for those
accounts on the Google TV home screen.
Before creating a new account, make sure your Laser Console is connected to the network. For more about
network settings, please refer to Connect to a Wired (Ethernet) Network or Connect to a Wireless Network in
this manual.
1.
After the network is connected, > Settings > Accounts & Sign-in > Add an account.
2. Enter E-mail/phone and password.
3.
Press .
Using Voice Control
Set up voice assistant to control your Laser Console just by your voice.
Google Voice Setup
Voice Control may not be applicable in some models/countries/regions.
Google Assistant
You can ask for information, search for your favorite movies, control your Laser Console and more, just by
asking Google Assistant.
Before setting up Google Assistant, connect your Laser Console to the network and sign in your Google
account.
12
Benefits of Smart Laser Console
How to start Google Assistant
You can choose this way to start Google Assistant:
•
Press button on your remote control.
Note:
• To start Google Assistant, you need to pair the remote first.
• The Google Assistant function may not be applicable in some models/countries/regions.
• The setup steps above may vary depending on actual products.
Alexa Setup
Set up to control your Laser Console with any Alexa-enabled devices. Alexa can help you change the Laser
Console configuration. Using just your voice, you can change inputs, volume, channels, and more. Just ask
Alexa.
What is required to control your Laser Console with Amazon Alexa?
• Android TV models that support the Alexa skill.
• Amazon Echo device or Alexa App.
• Amazon account for Alexa App or Echo device, if you don't have the account, please create one before the
setup process.
• Hisense account to link your Laser Console, you can create it before the setup process or in the period.
• Home network with Wi-Fi capabilities.
• For issues of accessing your Amazon account and using the Alexa app during setup, please visit
amazon.com for help.
How to set up Alexa
1.
Press , select Settings > System > Advanced System > Amazon Alexa Service.
2. Select Set up now.
3. Link the Laser Console to Hisense account. Scan the QR code with your phone, or visit the website on
your phone or computer, sign in your Hisense account, and enter the code showed on the Laser Console's
screen. The webpage and code will be expired after 15 minutes.
4. Next, your Laser Console's screen shows a list of name. Select one from it or enter a custom name. Then,
your Laser Console will appear in the device name list on your phone or computer.
5. Download the Alexa app on your smart phone. Open the app and sign in with your Amazon account.
6. In the Alexa app, select Skills section, search and enable Hisense Smart TV skill. Follow the instructions
to link your Amazon account by entering the same Hisense account that you've signed on your Laser
Console.
7. On your Laser Console, select Skill enabled and Done.
8. Now you can ask Alexa to try some functions available for Laser Console.
Note:
• Use external Alexa-enabled devices (e.g. Alexa App, Echo) to control your smart Laser Console by using
just your voice.
• After your Hisense account is created but you can't see the Link your Laser Console step on your phone or
computer, please sign out account and re-visit URL and sign in again.
13
Benefits of Smart Laser Console
• If you do not see "Amazon Alexa Service" in the System settings, then your Laser Console does not
support Alexa.
• The Alexa function may not be applicable in some models/countries/regions.
• The setup steps above may vary depending on actual products.
Voice Service Other Issues
If you want to turn on your Laser Console with Alexa-enabled devices (e.g. Echo, Echo show) or Google
Home devices (e.g. Google Home, Google Nest Hub), please:
1.
Turn on Screenless Mode at > Settings > System > Advanced System.
2. Make sure your Laser Console and Alexa-enabled devices/Google Home devices are connected to the
same network environment.
Note:
• Only Alexa (Alexa skill is enabled) and Google Smart Home Service support turning on your Laser
Console with Alexa Echo or Google Home.
• This function may not be applicable in some models/countries/regions.
Related information
Connect to a Wired (Ethernet) Network on page 3
Connect to a Wireless Network on page 4
Content Sharing
Content Sharing allows you to view media content, like videos, music or photos saved in your Android/iOS/PC
device on your Laser Console's screen.
Share Media Content from your Device
1. Connect your Laser Console and Android/iOS/PC device to the same network.
2.
Turn on Content Sharing at > Settings > System > Advanced System > Content Sharing.
3. Turn on the content sharing function in your Android/iOS/PC device.
4. Find the Laser Console's name in the search list of your device and select it. Wait for the connection
progress to complete.
5. On your Android/iOS/PC device, choose the media content you want to share on your Laser Console's
screen.
Related information
Connect to a Wired (Ethernet) Network on page 3
Connect to a Wireless Network on page 4
Play Media Content from your Device on the Laser Console
You can connect media content saved in your Android/iOS/PC device to your local network and play the
content on your Laser Console.
1. Connect your Laser Console and Android/iOS/PC device to the same network.
2.
Turn on Content Sharing at > Settings > System > Advanced System > Content Sharing.
3. Make sure your media content in your Android/iOS/PC device are visible through the local network.
14
Benefits of Smart Laser Console
4.
On your Laser Console, select a device with media content at > Settings > Apps > MediaCenter, or
> Your apps > MediaCenter. The media content list in your Android/iOS/PC device appears.
5. Select a media content item from the list to play.
Note:
• Content may not be played depending on the file format.
• Content may not be played smoothly, or the function may not work properly due to the network condition.
Using Apps
> Apps
From the Apps screen, there are many recommended apps for you, you can find your favorites and use them
very easily.
You can find popular apps by App categories, other devices, etc.
Numerous factory-installed apps are available for you to choose for your entertainment preferences.
Install an App
Even though your Laser Console has numerous factory-installed apps, there may be others that you would
like to download.
To install an app:
1. From the Apps screen, you can use the search box to search for your apps and games that you want to
install.
2. Select the Install. The selected app is installed on the Laser Console.
Note:
• To use this function, your Laser Console must be connected to the Internet.
• Adding apps is free, but it might cost you money when using some apps.
Manage Apps
To move an app:
1.
From the Apps screen, use the navigation buttons on your remote control to select the app that you want to
move. Long press button.
2. Select Move.
3.
Use the navigation buttons on your remote control to move the location of the app. Press button to
confirm.
4.
Press button to finish.
Remove an App
You can only delete apps that you've installed to the Laser Console. Factory-installed apps can not be
deleted.
To delete an app:
15
Benefits of Smart Laser Console
1.
From the Apps screen, use the D-pad on your remote control to select the app that you want to remove.
Long press button and select view details.
2. Select Uninstall.
3. A dialog message displays that asks "Do you want to uninstall this app?". Confirm OK and the app will be
removed from all users on the device.
Note:
•
If you don't find the app that you want to remove on the home page, you can press > Settings > Apps
> See all apps.
Apps Settings and Permissions
You can find all the apps on the Laser Console at > Settings > Apps > See all apps.
Select the app, you can see the app's Version, Storage used, or you can Open, Uninstall/Force stop,
Uninstall updates, Disable, etc.
Clear data
> Settings > Apps, select the app, then select Clear data.
All this app's data will be deleted permanently. This includes all files, settings, accounts, databases, etc.
Clear cache
Clear cache of applications and system.
Clear defaults
Clear defaults for apps.
Permissions
You can turn on or off the Location, and if you turn on Remove permissions if app isn't used, you can
protect your data, permissions for this app will be removed if the app is unused for a few months.
16
Connecting to External Devices
Remote & Accessories
Connect remote controls or other accessories, such as keyboard, mouse and gamepad, to interact with your
Smart Laser Console easily.
Connect Remote Control
Pair the Bluetooth remote control with the Laser Console.
1. To pair the Bluetooth remote control to the Laser Console after you power the Laser Console on for the first
time, there will be instructions on how to pair the remote control.
2.
If your remote control fails to pair with Laser Console, keep the remote control within 10 feet (304.8 cm)
from the Laser Console, hold and at the same time at least 3 seconds to start pairing until you see
the light pulsing on the remote control.
Note:
•
If your remote control fails to pair with Laser Console, check the Bluetooth is set On by pressing
button to select Settings > Remotes & Accessories > Bluetooth to On.
• This function may not be applicable in some models/countries/regions.
• If an error occurred while trying to pair the remote control, it could have been caused by interference. Try
to remove what is causing the interference and try pairing again.
• If an error occurred with the remote control while using sufficiently charged batteries, you can take out the
batteries for 1~2 seconds then insert them back again. Now the remote control will work normally.
• The remote control cannot be paired to the Laser Console while the Laser Console is in standby mode.
Use HDMI&CEC
Use the Laser Console's remote to control external devices that are connected to the Laser Console by an
HDMI cable. The external devices need to support HDMI&CEC function.
Connecting an external device through HDMI&CEC function
Press button to select Settings > Channels & Inputs > Inputs > HDMI control.
1. Set HDMI control to On.
2. Connect an HDMI&CEC compliant device to the Laser Console.
3. Turn on the connected external device. The device is automatically connected to the Laser Console. After
connection is finished, you can access the menu of the connected device on your Laser Console's screen
using your remote control and control the device.
Enabling device auto power off
Press button to select Settings > Channels & Inputs > Inputs > Device auto power off.
Set to On to turn off CEC compatible external devices when the Laser Console is turned off.
Enabling Laser Console auto power on
Press button to select Settings > Channels & Inputs > Inputs > TV auto power on.
Set to On to turn on the Laser Console when CEC compatible external devices is turned on.
17
Connecting to External Devices
HDMI format function
In HDMI source, press button to select HDMI Format.
Please select Enhanced format if your HDMI device supports 4K HDR. If it does not support 4K HDR, please
select Standard format.
Note:
• HDMI cables must be used to connect HDMI & CEC compatible devices to your Laser Console.
• The HDMI & CEC feature of the connected device must be turned on.
• If you connect an HDMI device that is not HDMI & CEC compatible, all the HDMI & CEC control features
do not work.
• Depending on the connected HDMI device, the HDMI & CEC control feature may not work.
• The HDMI & CEC feature supports One Touch Play, Routing Control, System Standby, Device OSD Name
Transfer, Remote Control Pass Through, Give Device Power Status, System Audio Control.
Related information
HDMI & CEC Issues on page 53
Control the Laser Console with a Keyboard, Mouse or Gamepad
Connect a keyboard, mouse or gamepad to control your Laser Console easily.
Connect a USB keyboard, mouse or gamepad
Plug the keyboard, mouse or gamepad cable into the USB port of your Laser Console.
Connect a Bluetooth keyboard, mouse or gamepad
Find the Bluetooth device name in Settings > Remotes & Accessories and select it.
Note:
• Keyboard, mouse, or gamepad connected via USB or Bluetooth technology may not be usable with some
Apps.
• Bluetooth function may not be supported depending on the models/countries/regions.
• For more information about how to connect a Bluetooth device, refer to the Bluetooth device's user
manual.
Related information
Connecting a Bluetooth Device on page 18
Connecting Bluetooth Devices
You can connect to devices using Bluetooth technology.
Turn on Bluetooth Feature on your Laser Console
Press button to select Settings > Remotes & Accessories > Bluetooth Visibility to On.
Connecting a Bluetooth Device
To pair a Bluetooth device, such as Bluetooth headphones, speakers, keyboards, mouse or even mobile
devices:
18
Connecting to External Devices
1. Before pairing your Bluetooth devices, make sure they're in pairing mode and put devices within range of
the Laser Console. To put your Bluetooth devices in pairing mode, refer to the user manual of devices.
2.
Press button to select Settings > Remotes & Accessories > Pair accessory to put the Laser
Console in pairing mode. A list of available Bluetooth devices will be displayed.
3. Select the desired device from the list, then follow the onscreen instructions. If you are prompted to enter a
passcode, refer to the user manual of the device. After pairing is completed, the device is connected and is
stored to the Laser Console.
Note:
• You need to unpair a paired device first if the maximum number of paired devices was reached.
Note:
• One Bluetooth speaker or Bluetooth headphone can be connected to the Laser Console all the time, also
you can select HeadPhone Only.
• Some compatibility issues may occur depending on the Bluetooth device support.
• Bluetooth keyboards may not be functional with some applications.
• The Laser Console and Bluetooth devices may become disconnected if the distance between them is too
long.
• This function may not be applicable in some models/countries/regions.
Listen to the Audio through Bluetooth Devices
1. Pair the Bluetooth audio devices using the Laser Console's Bluetooth function. Refer to the user manual
of your audio device such as Bluetooth speaker, sound bar and headphones for detailed connection steps
and usage.
2.
Press button on your remote control to select Settings > Display & Sound > Audio Output > Audio
Output, and then select the Bluetooth option to listen to the audio through bluetooth devices.
Note:
• Compatibility issues may occur depending on the Bluetooth device.
• The Laser Console and Bluetooth devices may become disconnected if the distance between them is too
long.
• This function may not be applicable in some models/countries/regions.
Sharing your Smart Phone/Computer Screen on the Laser
Console
Mirror content from your mobile device to the Laser Console. View videos, photos and more from your device
on your Laser Console's screen.
Press button to select Apps, and select Screen Sharing or > Settings > Apps > Screen Sharing.
1. Connect your mobile device to the WLAN network.
2. Turn on the casting function of your Android/Windows10 device. The function name and location will be
different according to your device. The feature may be called "Wireless display", "Smart view", "Wireless
projection", etc.
3. Find the Laser Console's name in the searching list of your device and select it to connect to your Laser
Console. Your mobile device's screen will be mirrored once you select your Laser Console's. You can
close Screen sharing application with BACK or EXIT button.
19
Connecting to External Devices
Note:
• Some mobile devices may not support casting feature.
Related information
Connect to a Wireless Network on page 4
Using AirPlay and HomeKit
Note:
• This function may not be applicable in some models/countries/regions.
• Use of the Works with Apple badge means that an accessory has been designed to work specifically with
the technology identified in the badge and has been certified by the developer to meet Apple performance
standards. Apple is not responsible for the operation of this device or its compliance with safety and
regulatory standards.
Using AirPlay
Use AirPlay to wirelessly share audio and video content from your iPhone, iPad, or Mac to your Laser
Console. Stream music and videos, share your photos, or mirror exactly whatʼs on your deviceʼs screen.
AirPlay is a source in Inputs. Press the button on your remote control to show the input list, then select
AirPlay to enter AirPlay. Then you can select AirPlay and HomeKit Settings. You can also find AirPlay and
HomeKit settings in system settings on your Laser Console.
How to use AirPlay:
1. Make sure your Apple device is connected to the same network as your Laser Console.
2.
Locate the AirPlay icon on supported media apps, or the Screen Mirroring icon in Control Center on your
Apple device. Depending on the content, these steps may vary:
•
To mirror your deviceʼs screen, open Control Center and tap Screen Mirroring .
•
To stream audio from supported music or podcast apps, tap AirPlay audio .
•
To stream video from supported apps, tap AirPlay video .
3. Select your Laser Console from the list to begin using AirPlay.
Note:
• An AirPlay-enabled Laser Console.
• The Laser Console and Apple devices are connected to the same network.
• The icon is only for reference. In some apps, you may have to tap another icon first.
• If an AirPlay passcode appears on your Laser Console screen, enter the passcode on your Apple device to
continue.
Using HomeKit
Use HomeKit to easily and securely control your Laser Console using your Apple devices.
1. To set up HomeKit, open AirPlay and HomeKit settings on the Laser Console. Locate the HomeKit section
and select 'Set Up'.
2. The HomeKit setup screen will display a pairing QR code on the Laser Console. Use your iPhone or iPad
to scan the QR code, then follow the on-screen directions to complete HomeKit setup.
20
Connecting to External Devices
Note:
• Available operations vary depending on the version of the app and software.
Connecting USB Devices
Connect the USB devices such as hard drives, USB sticks and digital cameras for browsing photos, listening
to music.
• Support the USB disk 4G, 8G, 16G, 32G, 64G, 128G and other common market size, and 8T hard drive is
currently supported.
• Support format: NTFS, FAT32.
• Certain digital cameras may not be compatible with the Laser Console.
Select the content you want to play or view. For more information, please refer to Entertainment > Media in
this manual.
Connecting Headphones
You can connect a pair of headphones (not provided) to the HEADPHONE port on your Laser Console. While
the headphone is connected, the sound from the built-in speakers will be disabled.
Note:
• Headphone port may not be available in some models.
• Headphones with microphones are not supported.
• If Headphone with Speakers is selected in Settings > Display & Sound > Audio Output > Headphone
Mode, the headphone and the Laser Console will have sound output at the same time.
Connecting Audio Visual (AV) Devices
Connect with a composite video cable
To connect an AV device with a composite video cable (not provided), see the illustration below.
When the connection is completed, using your remote control, press button and select AV as the input
source.
Note:
• AV IN port(s) may vary depending on model type.
• AV IN port(s) may not be available in some models. Please use other port(s) to connect AV devices.
Connect with a HDMI cable
Connect an AV device with a HDMI cable (not provided).
When the connection is completed, using your remote control, press button, and select the corresponding
HDMI input.
Note:
• Please refer to the User Manual of your device for step-by-step instructions.
• Some devices, such as DVD players, require the HDMI signal to be set to the correct format in the device
settings. Please consult your device user manual for instructions.
• If there is no sound from your Laser Console, configure the device audio settings.
21
Connecting to External Devices
Related information
Use HDMI&CEC on page 17
Connecting Speakers or Other Audio Receivers
To connect speakers or other audio receivers with an audio cable (not provided), see the illustration below.
Ensure the audio connected devices are switched on before switching on the Laser Console.
When a digital audio system is connected to the DIGITAL AUDIO OUT port, decrease the Laser Console
volume, and use your digital audio system to control the volume.
Note:
• If you prefer to use Audio Return Channel/Enhanced Audio Return Channel, please refer to Connecting to
External Devices > Connecting a Digital Audio System with ARC/eARC in this manual.
•
You can connect the DIGITAL AUDIO OUT port on the back of the Laser Console to the optical port on the
amplifier. Then go to > Settings > Display & Sound > Audio Output > Digital Audio Out to choose
to select Dolby Audio - Dolby Digital to receive the Dolby Digital audio.
Related information
Select Speakers on page 32
Connecting a Digital Audio System with ARC/eARC
If you would like to use the Audio Return Channel (ARC)/Enhanced Audio Return Channel (eARC) feature
to send sound from the Laser Console by a HDMI cable to a digital sound system, you can connect it to the
HDMI (ARC/eARC) port of your Laser Console.
By using this feature, you can also control the sound system with your Laser Console's remote instead of
using the remotes for each device.
After the connection:
1. Power on the sound system.
2.
Press button on your remote control to select Settings > Display & Sound > Audio Output > Audio
Output > ARC. If the device supports eARC function, Press button on your remote control to select
Settings > Display & Sound > Audio Output > eARC.
Note:
• Audio receiver must support ARC/eARC function.
• If the device has an Input Selector feature, then make sure to change it to Laser Console.
• When this port is used for ARC/eARC function, it can be used as signal input when a DVD is connected to
an amplifier and the amplifier is connected to the Laser Console at the same time. Some amplifiers may
not support series connection.
•
5.1 CH (channel) audio is available when the Laser Console is connected to an external device that
supports 5.1 channel surround sound. You can press button on your remote control to select Settings
> Display & Sound > Audio Output > Digital Audio Out to choose Dolby Audio - Dolby Digital Plus to
receive the 5.1 channel audio.
Related information
Select Speakers on page 32
22
Connecting to External Devices
Connecting a PC
You can connect a PC to the Laser Console with a HDMI cable to use your Laser Console as a PC monitor.
After connecting the PC, press button. Select the connected PC as the input source.
Note:
• For better image quality, set the PC's resolution, and make sure the resolution is supported by the Laser
Console.
• If there is no sound from your Laser Console, change the PC's audio settings.
• If you want to connect your PC and Laser Console wirelessly, please refer to Benefits of Smart Laser
Console > Content Sharing or Connecting to External Devices > Sharing your Smart Phone/Computer
Screen on the Laser Console in this manual.
23
Settings Overview
Picture
Adjust picture mode and other advanced picture settings.
Using the Laser Luminance function
Press button on your remote control to select Settings > Display & Sound > Picture > Laser
Luminance.
You can change the overall brightness of the screen.
• Laser Luminance Level
Adjust the bright you want images to appear, lower settings create darker images.
• Automatic Light Sensor
Enable the Laser Console to automatically adjust the picture settings according to the amount of ambient
light in you room.
• Light Sensor Shift
Adjust the lower point of the dynamic laser luminance adjustment scope. This is a money-saving feature
because it reduces power consumption.
Note:
• Some functions above may not be applicable in some models/countries/regions.
Choose a picture mode
Press button on your remote control to select Settings > Display & Sound > Picture > Picture Mode.
You can select the picture mode that provides the best viewing experience.
Note:
• Options may differ depending on your model/country/region and the content you are watching. Please refer
to the specific product.
When you use a normal signal
If you would like to configure the settings for your picture, then there are some types of picture modes
available:
• Vivid
You can enjoy vivid experience.
• Standard
Use Standard mode for watching normal content, such as News, Drama or Documentaries.
• Energy Saving
Energy Saving mode can save energy.
• Game
Enable Game Mode to optimize the Laser Console's settings to enjoy a better gaming experience with a
PC or a game console connected to the Laser Console.
• Sports
Optimized picture for watching sports.
24
Settings Overview
• Theater Day
Theater Day corresponds to the quality effect of different ambient brightness scenes.
• Theater Night
Theater Night corresponds to the quality effect of different ambient brightness scenes.
• FILMMAKER MODE
A picture quality mode.
Note:
• The Game mode can't be used in tuner and USB source.
When you use a HDR signal
HDR (high dynamic range) can improve the viewing experience with higher contrast and vivid colors. Bright
whites look brighter and dark blacks look darker. Laser Console can display a wide range of colors.
Note:
• When you use a HDR signal, the picture mode is HDR picture mode.
When you use a Dolby Vision signal
Inspired by cinema technology, Dolby Vision is the format that allows your Laser Console to deliver a
full range of colors, high dynamic range images, brighter whites and dark blacks using scene-by-scene
calibration.
Note:
• When you use a Dolby Vision signal, the picture mode is Dolby Vision picture mode.
Related information
Picture Issues on page 51
Adjust the picture quality for each picture mode
Press button on your remote control to select Settings > Display & Sound > Picture >
Contrast/Brightness/Color/Tint/Sharpness.
Choose a picture mode and then adjust the settings.
• Contrast
Adjust the Contrast level to increase or decrease how bright images appear.
• Brightness
Adjust the Brightness level to generate lighter or darker images.
• Color
Adjust the color intensity of the picture for a more vibrant image.
• Tint
Adjust the colors from green to magenta tint to view the natural skin tones of people on the screen.
• Sharpness
Adjust how sharp or soft edges of images appear.
Related information
Picture Issues on page 51
25
Settings Overview
Apply Picture Settings
Press button on your remote control to select Settings > Display & Sound > Picture > Apply Picture
Settings.
Adjust current picture mode to apply to all sources (Including both external devices and OTT sources) or just
current source.
Related information
Picture Issues on page 51
Configure Advanced Settings
Press button on your remote control to select Settings > Display & Sound > Picture > Advanced
Settings.
You can configure picture mode settings that provides the best viewing experience.
• Color Temperature
Adjust how warm (red) or cool (blue) the white areas of an image appears.
• Motion Enhancement
Reduce seeing afterimages that are left on the screen when viewing fast-moving objects.
If you select Custom, you can configure Blur Reduction and Judder Reduction manually.
• Noise Reduction
Improve how clear the picture appears by reducing noise.
• Digital Noise Reduction
Improve picture clarity by reducing video noise.
• HDMI Dynamic Range
Adjust the HDMI signal range to be more suitable for the content. (HDMI mode only)
• Active Contrast
Automatically darken dark areas and lighten light areas of images to see more details.
• Dynamic Tone Mapping
Optimize HDR tone mapping to show more details of the picture. (HDR10/HLG signal only)
• FILMMAKER MODE Auto Detection
A picture quality mode, which can automatically switch according to the film source if you turn on.
• Color Space
Change the range of colors that the Laser Console displays.
• Instant Game Response
Refer to Enabling instant game response in this manual.
• Low Blue Light
Eye care: reduce the emission of blue light.
This function may not be applicable in some models/countries/regions.
• HDMI Input Optimization
Select to optimize for better picture quality or better text quality on HDMI 120Hz input signals.
This function may not be applicable in some models/countries/regions.
26
Settings Overview
Note:
• Some functions above may not be applicable in some models/countries/regions.
Related information
Picture Issues on page 51
Configure Calibration Settings
Press button on your remote control to select Settings > Display & Sound > Picture > Calibration
Settings.
Adjust the color space and Gamma to best suit the content you're viewing.
• Color Tuner
Adjust the Color, Hue, Saturation and Brightness of color settings.
• White Balance
Adjust the intensity of red, green and blue lights to view the true colors of all images in the picture.
• Gamma
Adjust the Gamma to alter how the Laser Console will respond to the grayscale content. In a dark room
choose a Higher number like 2.2. In a brighter area select a Lower number like 2.0. In general, 2.4 is
normally recommended.
• Gamma Calibration
Adjust selected Gamma curve.
• RGB Only
View images based on default settings or choose the color red, blue or green.
Note:
• Some functions above may not be applicable in some models/countries/regions.
Related information
Picture Issues on page 51
Reset the picture settings
Press button on your remote control to select Settings > Display & Sound > Picture > Reset.
Reset current picture settings back to the factory setting.
Screen
Change the picture size and use the overscan function.
Note:
• This function may vary depending on the version of the software.
Change the Picture Size
Press button on your remote control to select Settings > Display & Sound > Screen > Picture Size.
You can adjust the Aspect Ratio to stretch or zoom in on your picture. You can choose from the following
settings: Auto, Normal, Zoom, Wide, Direct, Dot-By-Dot, Panoramic or Cinema, etc.
27
Settings Overview
Related information
Picture Issues on page 51
Use the Overscan function
Change the video size settings to slightly crop the edges of the displayed image.
Laser Screen
Adjust the Laser Screen settings.
Projection Mode
If you need to flip the image over top-to-bottom and/or left-to-right, press button on your remote to select
Settings > Display & Sound > Laser Screen > Projection Mode by pressing the UP/DOWN buttons on the
remote.
Screen Type
Different screen types have different picture quality.
Press button on your remote to select Settings > Display & Sound > Laser Screen > Screen Type ,
select the corresponding type according to the actual screen used.
After the setting is completed, you need to restart Laser Console to take effect.
Screen Size
If you need to change the screen size, press button on your remote to select Settings > Display &
Sound > Laser Screen > Screen Size, choose your preferred one from all the sizes.
Note:
• This function may not be applicable in some models/countries/regions.
Automatic Geometric Correction
The Laser Console will fit the projected image into the screen automatically.
Before you use automatically geometric correction function, ensure that the Laser Console and your mobile
device are connected to the same wireless network.
Press button on your remote to select Settings > Display & Sound > Laser Screen > Automatic
Geometric Correction.
1. Adjust the Laser Console position by using the levelling feet as needed, ensure the frame of the screen is
located inside the rectangular border.
2. Press the OK button on your remote to continue.
3. Scan the QR Code with your mobile device to begin automatic geometric correction. When the app loads,
the Laser Console will display an alignment grid.
28
Settings Overview
4. Click "+" on your mobile device to take a photo of the entire screen and image. For best results, stand
about 10 feet away from the screen and use landscape mode.
5. Click "Upload" on your mobile device to complete the automatic geometric correction.
Note:
• Please ensure you are standing in front of the screen to take the photo, no deviation of more than 25° from
the center of the screen.
• Please ensure the whole screen is fully visible on the photo, including the Frame of the display.
• Please ensure all the 16 points of the grid on the screen are all in focus when taking the photo.
• Please ensure the screen image must take up at least 60% of the overall photo size for correct geometric
correction.
Geometric Correction
Select points and move it to fit the projected image into the screen.
Note:
Geometric Correction is only applicable in some models/countries/regions.
Press button on your remote to select Settings > Display & Sound > Laser Screen > Geometric
Correction.
29
Settings Overview
1.
Press / / / buttons on your remote to move focus, and press button to choose a point you
need to adjust.
2.
Long press / / / buttons: quick adjustment of the projected image; Short press
/ / / buttons: precise adjustment of the projected image.
3.
Press button to save your adjustment, and you can select other points to adjust the image.
If you want to return the image position to the factory default, select Reset button on the screen.
Focus Adjustment
Press button on your remote to select Settings > Display & Sound > Laser Screen > Focus
Adjustment.
You can adjust the focus parameters by pressing the up and down buttons on the remote. The focus effect is
adjusted in real time according to the displayed background image card.
Note:
• This function is only applicable in some models/countries/regions.
Eye Protection
Note:
• In order to protect your eyes, do not look into the lens. The light output will be temporarily disabled after 5
seconds.
Press button on your remote to select Settings > Display & Sound > Laser Screen > Eye Protection,
you can choose to enable this function on or off.
Sound
Adjust sound mode and other advanced sound settings.
Choose a Sound Mode
Press button on your remote control to select Settings > Display & Sound > Sound > Sound Mode.
30
Settings Overview
You can select a preset sound mode suitable for the content type or the listening environment.
• Standard
In Standard mode, the Laser Console delivers a flat frequency response, which preserves the natural
characteristics of the original sound.
• Theater
Theater mode increases the surround sound effect and provides a more prominent bass response.
• Sports
Optimized sound for watching Sports events.
• Music
In Music mode, low and high frequencies are emphasised to enhance musical instrument reproduction.
• Speech
In Speech mode, low and high frequencies are attenuated to improve the reproduction and clarity of the
human voice.
• Late Night
In Late Night mode, the Laser Console will improve the reproduction and clarity of the human voice with a
low volume level.
Note:
• Auto Mode may not be applicable in some models/countries/regions.
• Sound mode adjustment is only available when you select TV speaker as audio output.
Related information
Sound Issues on page 51
Adjust the Sound Quality
Enable TruBass HDX
Press button on your remote control to select Settings > Display & Sound > Sound > TruBass HDX.
Optimizes overall sound quality by increasing bass, making dialog clear and natural, and widening the sound
field.
Enable TruSurround: X
Press button on your remote control to select Settings > Display & Sound > Sound > TruSurround: X.
Provides surround sound experience with psycho-acoustic processing to place sounds beside, behind, and
above the viewer. For best results use with Surround Sound.
Enable Dialog Clarity
Press button on your remote control to select Settings > Display & Sound > Sound > Dialog Clarity to
improve dialog clarity.
Enable TruVolume HD
Press button on your remote control to select Settings > Display & Sound > Sound > TruVolume HD.
Maintains consistent loudness levels from wide dynamic range programs, loud commercials, and channel or
input changes.
31
Settings Overview
Enable Dolby Atmos
Press button on your remote control to select Settings > Display & Sound > Sound > Dolby Atmos.
Set Dolby Atmos to On to enhance the richness of sound, and you can enjoy an immersive listening
experience.
Related information
Sound Issues on page 51
Configure Advanced Settings
Press button on your remote control to select Settings > Display & Sound > Sound > Advanced
Settings.
Tune the audio settings and quality of the Laser Console.
Balance
Adjust the left and right speaker strength to optimize audio for a specific location.
Volume Level
Balance the sound volume of each source.
Auto Volume Control
Activate to prevent the volume from changing when you switch channels.
Lip Sync
Synchronize the displayed image with the audio output.
Equalizer
Boost the volume at different frequencies.
Resetting the sound settings
Press button on your remote control to select Settings > Display & Sound > Sound > Reset.
Reset current audio settings to factory mode.
Audio Output
Select speakers and adjust the audio output settings.
Note:
• This function may vary depending on the version of the software.
Select Speakers
Press button on your remote control to select Settings > Display & Sound > Audio Output > Audio
Output.
Select the speakers which you want to use.
32
Settings Overview
Configuring WiSA Speaker Settings
Press button to select icon, and select Settings > Display & Sound > Audio Output > WiSA
Speaker Settings.
Wireless audio transmission can be available with Dongle provided by WiSA Ready and sound system
certified by WiSA Ready.
Note:
• WiSA Speaker Settings may not be applicable in some models/countries/regions.
Related information
Connecting Speakers or Other Audio Receivers on page 22
Connecting a Digital Audio System with ARC/eARC on page 22
Adjust the Audio Output settings
Enable eARC
Press button on your remote control to select Settings > Display & Sound > Audio Output > eARC.
Connect an audio device that supports eARC via HDMI-eARC, and set eARC to On to enjoy premium sound
quality.
Enable speaker
Press button on your remote control to select Settings > Display & Sound > Audio Output > TV
Speaker.
Turn on or off the speaker.
Note:
• This menu is only available when you select TV speaker as audio output.
Digital Audio Out
Select the digital audio output format that best suits the audio device type.
Note:
• When using optical connection, PCM and Dolby Digital are suggested.
• If your external audio device does not support Dolby or DTS, PCM is suggested.
Digital Audio Delay
Adjust the digital audio output delay time to sync sound from an external speaker with the images on the
screen.
Note:
• Digital Audio Out and Digital Audio Delay functions are only applicable when Audio Output is set to ARC or
when external audio players are connected via DIGITAL AUDIO OUT jack.
Headphone Settings Setup
Set the sound output mode through headphones.
After connecting your wired or Bluetooth headphone, or other external audio amplifiers, you can set up your
Laser Console to your preference.
33
Settings Overview
Note:
• This function may not be applicable in some models/countries/regions.
• Headphone Mode
Change the way audio is sent through the type of device that's connected to your Laser Console's Audio
Out port.
• Headphone Volume
Independently adjust the volume of wired headphones.
Related information
Connecting Bluetooth Devices on page 18
Connecting Headphones on page 21
Connecting Speakers or Other Audio Receivers on page 22
Connecting a Digital Audio System with ARC/eARC on page 22
Network & Internet
You can connect to the internet with Wi-Fi, ethernet, or your phones hotspot.
For additional information about Network & Internet, please refer to First Time Use > Connecting to the
Internet in this manual.
Data Saver
Press button on your remote control to select Settings > Network & Internet > Data Saver.
Automatically adjusts video quality to use less mobile data. Data Saver will monitor and limit your network
traffic.
You can turn this feature On or Off depending on your needs.
Note:
• The Content Sharing function may not be used normally when Data Saver is turned to On. It is
recommended to turn off Data Saver when you are using the Content Sharing function.
Related information
My Laser Console cannot connect to the Internet. on page 48
Connect to a Wired (Ethernet) Network on page 3
Connect to a Wireless Network on page 4
Data usage and alerts
Press button on your remote control to select Settings > Network & Internet > Data usage and alerts.
You can see how much data you used today, also you can set data alerts to On to remind you.
For additional information about Network & Internet, please refer to First-Time Use section.
Related information
Connect to a Wired (Ethernet) Network on page 3
Connect to a Wireless Network on page 4
34
Settings Overview
Scanning always available
Press button on your remote control to select Settings > Network & Internet > Scanning always
available.
Let Google's location service and other apps scan for networks, even when Wi-Fi is off.
Related information
My Laser Console cannot connect to the network. on page 48
Connect to a Wired (Ethernet) Network on page 3
Connect to a Wireless Network on page 4
General
You can set up system settings.
Note:
• The menus displayed vary depending on models/countries/regions.
Set Time
Press button on your remote control to select Settings > System > Date & Time.
• Automatic date & time
Set to use network-provided time.
You can also set the current time manually when Off is selected.
When Off is selected, the Network may not be working properly.
• Set date
Set the date.
• Set time
Set the time.
• Set time zone
Select your time zone.
• Use 24-hour format
Set the time to display in a 12 or 24-hour format.
Use Timer
Press button on your remote control to select Settings > System > Power & Energy > Power.
• Sleep Timer
Set the sleep timer to automatically turn the Laser Console off within a specified time: off, 10 Minutes, 20
Minutes, 30 Minutes, 40 Minutes, 50 Minutes, 60 Minutes, 90 Minutes and 120 Minutes.
• Power On Timer Type
Set the type: Off, Daily, Once.
• Power On Timer
Set the clock for the time you want the Laser Console to turn on automatically.
35
Settings Overview
• Power Off Timer Type
Set the type: Off, Daily, Once.
• Power Off Timer
Set the clock for the time you want the Laser Console to turn off automatically.
Set Language
Press button on your remote control to select Settings > System > Language.
Adjust the default Language settings for the Laser Console.
Ambient Mode Settings
Press button on your remote control to select Settings > System > Ambient mode.
Activate a screensaver when your Laser Console displays a still image for a period of time. Set the time
according to your preference.
Configure Device Preferences Settings
Keyboard
Press button on your remote control to select Settings > System > Keyboard.
Adjust the default settings for the keyboard.
Storage
Press button on your remote control to select Settings > System > Storage.
View the Laser Console's storage.
Power & Energy
Press button on your remote control to select Settings > System > Power & Energy.
Power on behavior
Select the screen to start when powering on the Laser Console.
You can select Home screen or Last input.
Energy saver
Turn off display after 15 minutes, 30 minutes, 1 hour, 4 hours, 8 hours, 12 hours, 24 hours, Never.
Power
You can set Power LED ON or OFF, set Power On Mode to Remember, Standby, On.
System sounds
This is a switch for system sounds.
Related information
Use Timer on page 35
36
Settings Overview
Configure Advanced System Settings
Press button on your remote control to select Settings > System > Advanced System.
Screenless Mode
If your models support Hands-free Voice Control function, you can talk to the Google Assistant even when the
screen is off. In screenless Mode, the Google Assistant is always available to help even when the screen is
not on. Just say "OK Google/Hey Google". This feature will affect standby power consumption when it is set to
On.
Note:
• The Google Assistant and some features are available on limited country/region/language.
• This function may not be applicable in some models.
Wake on Cast
You can enable or disable Wake on Cast function which is able to remotely wake up the Laser Console
through external devices.
Note:
• This function may not be applicable in some models/countries/regions.
Serial/IP Control Port
Our Laser Console supports IP control feature within the local area network (LAN). Laser Console can accept
the spec-compliant instructions issued by the device in the same local area network through the pre-defined
network interface and command format, like shutdown, volume up/volume down, switch channels, etc.
Note:
• This function may not be applicable in some models/countries/regions.
Control4 Control Port
Laser Console can be compatible with control 4 devices. Control and linkage between devices can be
achieved through drivers and protocols provided by Control 4.
Note:
• This function may not be applicable in some models/countries/regions.
Product Registration
Visit https://www.hisense-usa.com/support/register or scan the QR code with another device (cellphone,
tablet..) to complete your registration.
Note:
• The website and the QR code may be different in some countries/regions.
E-Manual
Scan QR code to display E-Manual.
Clear Cache
Clear cache of applications and system.
37
Settings Overview
Support
You can set up support settings.
Note:
• The menus displayed vary depending on models/countries/regions.
System message
Press button on your remote control to select Settings > System > Advanced System > Help > System
message.
View system message, including: Serial Number, Service Code, Software Version, etc.
Support information
Press button on your remote control to select Settings > System > Advanced System > Help > Support
information.
View Support URL, Support Number, Email, etc.
Signal Information
Press button on your remote control to select Help > Signal Information.
Perform self diagnosis to test Video Format, Audio Format, Color Depth, etc.
Check Software Version
To check the current software version of your Laser Console:
Press button on your remote control to select Settings > System > Advanced System > Help > System
message.
System Update
Press button on your remote control to select Settings > System > About > System update.
Set your Laser Console to receive the latest firmware. Provide software updates to continuously enhance your
Laser Console and correct any issues that may impact your user experience; therefore, recommend you to
keep your Laser Console connected to the Internet to automatically receive updates when they are available.
Set Usage Mode
Set the Laser Console to use in Home or Store mode.
Home Mode
Select Home Mode for normal usage.
If you want to switch to Store Mode when the Laser Console is in Home Mode, turn on Store Mode at >
Settings > System > Advanced System.
38
Settings Overview
Store Mode
Select Store Mode to setup the Laser Console in a retail setting. This mode enables E-Pos and other demo
functions and is only intended for use in retail stores.
When Store Mode is selected, press button on your remote control to enter store mode settings.
If you want to switch to Home Mode when the Laser Console is in Store Mode, press button on your
remote control to enter Store Mode Settings and choose Home Mode. Alternatively, turn off Store Mode at
> Settings > System > Advanced System.
Note:
• Enabling Store Mode could increase energy consumption.
• How to exit Store Mode varies depending on models/countries/regions.
Using Parental Control
Press button to select Settings > Channels & Inputs > Channels > Parental Control.
The Parental Control setting allows you to block content that is not appropriate for children to watch.
• Locks
Turning Parental Control On
1. Turn on Locks to enable the Parental Control function.
2. Create PIN window displays. Using the D-pad on your remote control, create the password.
3. You will see other Parental Control settings change from a greyed out state to highlighted. When this
occurs, begin adding other settings to the Scheduled Blocking, Channel Blocking, Program Blocking,
Input Blocking, Change PIN and Reset features.
• Scheduled Blocking
Block certain channels, programs and inputs during certain periods of time.
• Channel Blocking
Block selected channels.
• Program Blocking
Block programs by ratings.
• Input Blocking
Block selected inputs.
• Change PIN
Change the PIN that you use to access Parental Control.
Note:
If you forget your password, call the Consumer Electronics Care Centre.
• Reset
Reset Parental Control back to the factory setting.
Reset to Factory Default
Press button on your remote control to select Settings > System > About > Reset > Factory reset.
39
Settings Overview
Restore your device to default settings and erase all data, accounts, files, and downloaded apps.
40
Entertainment
Game
You can connect to your game console and set up settings to optimize the screen for better gaming
performance.
Connect a Game Console
You can connect your game console with a HDMI cable to the Laser Console.
To start a game from a game console:
1. Switch on your game console.
2.
Press button on your remote control to select Inputs or press button. Select the connected game
console as the input source.
3. Start the game.
You can enable the game mode to optimize your Laser Console's settings when playing games with a game
console.
Related information
Enabling game mode on page 41
Enabling game mode
Press button on your remote control to select Settings > Display & Sound > Picture > Picture Mode >
Game.
Enable Game Mode to optimize the Laser Console's settings to enjoy a better gaming experience with a PC
or a game console connected to the Laser Console.
Game Mode will allow:
• Reducing input lag to make sure every press or click matches what is happening on the screen;
• Improving responsiveness to produce very little motion blur;
• Processing YUV 4:4:4 format signals precisely to present accurate image colors.
Note:
• This function may not be applicable in some input sources or applications.
Related information
Connect a Game Console on page 41
Enabling instant game response
Press button to select Settings > Display & Sound > Picture > Advanced Settings > Instant Game
Response.
You can enjoy a smooth viewing experience with external device connected to the Laser Console when
Instant Game Response is turned on.
Note:
• When Game mode is selected, Instant Game Response will not be switched off automatically.
41
Entertainment
SoundBar Settings
When the soundbar device is connected to the Laser Console, you can change the SoundBar Settings at
Settings menu for best device sound quality.
When the ARC/eARC device is connected to the Laser Console, the sound output is automatically switched to
ARC/eARC, if the user switches to other sound output channels, the soundbar menu cannot be adjusted, and
the sound menu of Laser Console can be adjusted.
Press button on your remote control to select Settings > Display & Sound > Audio Output > SoundBar
Settings.
Note:
•
When you connect a soundbar with an HDMI cable, you should set HDMI control to On. > Settings >
Channels & Inputs > Inputs > HDMI control.
• Some soundbar device can't support this function.
• EQ Modes
You can select Music, Movie, News, Sport, Night.
• Surround Modes
You can set to On to turn on the Surround Modes.
• Bass Level/Treble Level/Dimmer Level
You can adjust Bass Level/Treble Level/Dimmer Level.
• Reset
Reset current SoundBar Settings to factory mode.
Sports
Sports mode setup in picture or sound settings
Press button on your remote control to select Settings > Display & Sound > Picture > Picture Mode >
Sports.
Optimized picture for watching sports.
Press button on your remote control to select Settings > Display & Sound > Sound > Sound Mode >
Sports.
Optimized sound for watching sports events.
Media
Media is a central location for you to view or listen to different types of content, such as photos, music and
movies. You can view media content through the following methods:
• A USB thumb drive or hard drive.
• Compatible mobile phone, tablet or other personal devices: you can stream movies, music and photos that
are stored on compatible personal device and play or view the content on your Laser Console.
By default, there is Content Sharing displayed on the Media screen. If your mobile device is connected to the
Laser Console, its name also appears on the Media screen.
42
Entertainment
For more information about Content Sharing, please refer to Benefits of Smart Laser Console > Content
Sharing in this manual.
Enjoy Photos/Audio/Video Stored on a USB Device
You have some ways to enter Media:
•
Insert a USB device, a prompt message appears, press to open it.
•
Press button to select MediaCenter from your Apps list on home page.
•
Press button to select Settings > Apps > MediaCenter > Open.
Then select connected devices.
Select the content you want to play on the screen, like pictures, videos and music.
1 Search the content you want to play.
2 Arrange the content list by Grid, List.
3 Sort the content list by Name, Date Modified, Size.
4
Filter the content list by All Media, Music, Photos, Videos.
5 Create a photo, music, or video playlist./Press LEFT button to browse the connected
devices. /Press MENU button to create list.
Note:
• Some options in the above table may not be available in some models/countries/regions.
• The image is only for reference and may differ from the actual product.
Media format list
Due to differences in programming tools and other factors, some of the file formats that are listed may not be
supported.
The listed formats may not be supported depending on the model.
43
Entertainment
Video Format
Container Video Codec File Extension Name Resolution and Frame Rate
MPG MPEG1/2 .mpg .mpeg
MPEG1/2
MPEG4
1920 x 1080 @ 60fps
MPEG program
stream
H.264
.DAT, .VOB, .MPG,
.MPEG
3840 x 2160 @ 120fps
HEVC/H.265 3840 x 2160 @ 120fps
MPEG4 1920 x 1080 @ 60fps
H.264 3840 x 2160 @ 120fps
VC1 1920 x 1080 @ 60fps
MPEG transport
stream
MPEG1/2
.ts, .trp, .tp
1920 x 1080 @ 60fps
VP8 1920 x 1080 @ 60fps
AV1
HEVC/H.265
3840 x 2160 @ 120fps
MPEG1/2
MPEG4
H.263
1920 x 1080 @ 60fps
H.264 3840 x 2160 @ 120fps
WMV3
VC1
1920 x 1080 @ 60fps
MP4
Motion JPEG
.mp4, .mov
1920 x 1080 @ 30fps
VP9
HEVC/H.265
3840 x 2160 @ 120fps
MPEG1/2
MPEG4
1920 x 1080 @ 60fps
H.264 3840 x 2160 @ 120fps
WMV3
VC1
1920 x 1080 @ 60fps
Motion JPEG 1920 x 1080 @ 30fps
VP8 1920 x 1080 @ 60fps
MKV
AV1
.mkv
3840 x 2160 @ 120fps
HEVC/H.265 3840 x 2160 @ 120fps
MPEG1/2
MPEG4
Sorenson H.263
AVI
H.263
.avi
1920 x 1080 @ 60fps
44
Entertainment
Container Video Codec File Extension Name Resolution and Frame Rate
H.264 3840 x 2160 @ 120fps
WMV3
VC1
1920 x 1080 @ 60fps
Motion JPEG 1920 x 1080 @ 30fps
VP8 1920 x 1080 @ 60fps
HEVC/H.265 3840 x 2160 @ 120fps
MPEG4
Sorenson H.263
H.263
1920 x 1080 @ 60fps
H.264 3840 x 2160 @ 120fps
Motion JPEG 1920 x 1080 @ 30fps
FLV
VP8
.flv
1920 x 1080 @ 60fps
VP9 3840 x 2160 @ 120fps
VP8 1920 x 1080 @ 60fps
WEBM
AV1
.webm
3840 x 2160 @ 120fps
Audio Format
Container Audio Codec File Extension Name
MPEG1/2
Layer1
MPEG1/2
Layer2
MPEG1/2/2.5
Layer3
AAC-LC, HEAAC
DTS, DTS HD
WAV
LPCM
.wav
MPEG1/2
Layer1
MPEG1/2
Layer2
MP3
MPEG1/2/2.5
Layer3
.mp3
AAC AAC-LC, HEAAC .aac
45
Entertainment
Container Audio Codec File Extension Name
WMA7, WMA8, WMA9
WMA Pro
WMA
WMA9 Pro
.wma, .wmv
FLAC FLAC .flac
Photo Format
Image Photo Resolution
.jpg .jpeg 15360 x 8640JPEG
Progressive 1024 x 768
PNG 9600 x 6400
BMP 9600 x 6400
GIF 6400 x 4800
WebP 3840 x 2160
HEIF 4000 x 3000
46
Accessibility Features
Accessibility Menu Setup
Press button on your remote control to select Settings > System > Accessibility.
Accessibility function provides menu options and audio descriptions to aid the visually or hearing impaired.
• Captions
Displays and sets the closed captions. You can set display options and select caption style.
• Closed Captioning
• Closed Captioning
• Analog Closed Caption
• Digital Closed Caption
• Digital Caption Style
• Captions
• High contrast text
Improves contrast for the visually impaired.
• Text to speech
Let you specify text-to-speech engine details and speech rate.
• Accessibility shortcut
When the shortcut is on, you can press both the back and down buttons for 3 seconds to start an
accessibility feature.
• TalkBack
Controls spoken feedback for visually impaired users.
• Switch Access
Switch Access can collect all of the text you type, except passwords. This includes personal data such as
credit card numbers.
Note:
• Some options in the above table may not be available in some models/countries/regions.
• The menu is only for reference and may differ from the actual product.
Related information
Video Description on page 10
47
Troubleshooting
FAQ
In this section you will find the answers to the most frequently asked questions.
Note:
• The images are only for reference and may differ from the actual product.
There is no picture, or the picture is black and white.
Check input cable connections.
Unplug the Laser Console's power cord from AC outlet and re-plug after 60 seconds.
There is no sound or the sound is too low.
There is no sound or the sound is too low at maximum volume.
Check if Mute mode is set to on.
Check the volume settings.
Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to your Laser
Console.
Make sure that the audio cable is connected to the correct audio output connector on the external device.
Check whether TV Speaker is selected at > Settings > Display & Sound > Audio Output > Audio
Output.
My Laser Console cannot connect to the network.
Check network status at > Settings > System > About > Status.
48
Troubleshooting
Make sure your modem/wireless router is on and connected to the Internet.
Position your wireless router, modem router, or access point in a central location. Avoid putting it in a corner.
External source connected but no picture or sound.
I have connected an external source to my Laser Console but I get no picture and/or sound.
Check whether the connection between the external device and your Laser Console is correct and secure.
Make sure you have made the correct selection of input source.
If the signal is intermittent, unplug the power cord from AC outlet and re-plug after 60 seconds.
49
Troubleshooting
When devices are connected with HDMI cables
•
If there is always no signal, or the signal cannot be restored after plugging and unplugging, you can press
button to select HDMI Format in HDMI source, to confirm whether the signal can be recognised.
• Change to another HDMI port.
• Change to another HDMI cable.
The remote control does not work.
Confirm that Laser Console still has power and is operational. Press the power button on the Laser Console to
determine if the problem is with the remote control or not.
If the Laser Console is not responding to the remote control, then please check if the small light on the remote
control flashes when any button is pressed (some remote controls do not support this function).
If the small light does not flash when the remote control button is pressed, the battery power may be low,
please replace the batteries with new ones.
Check that the orientation of each battery matches the positive (+) and negative (-) symbols in the battery
compartment.
Keep the remote control sensor area clear from obstacles.
For Bluetooth remote controls
If the Laser Console does not respond with the Bluetooth remote control, try pairing the remote control to the
Laser Console by pressing and holding the and button at the same time.
Schedule Recording cannot be used.
Check if there is a storage device connected to the Laser Console.
Check the free space of the storage device. The function will not work if there is not enough storage space on
the device.
Check whether your storage device is damaged. If so, it is suggested to format your storage device.
Recording will automatically stop if the signal becomes too weak.
Note:
• Recording function may not work if the read/write speed of the USB device is too slow.
50
Troubleshooting
• Recording function may not work because the storage format of your device is unsupported.
• The Recording functions may not be applicable in some models/countries/regions.
Picture Issues
When the Laser Cosole has a picture problem, these steps may help resolve the problem.
Problems Possible Solutions
The picture is distorted.
• The compression of video content may cause picture distortions,
especially in fast moving pictures from sports programs and action
movies.
• If the signal reception is weak or poor, screen distortion may be visible but
it is not a malfunction.
• Mobile phones used close to the Laser Cosole (within 1m) may cause
noise on analogue and digital channels.
The picture is blurry or
flickering, or cuts out
momentarily.
•
> Settings > Display & Sound > Picture > Sharpness. You can try
to increase or decrease the Sharpness.
• If you use an external antenna, check the direction, position and
connection of the antenna.
• Adjust the direction of your antenna, or reset or fine tune the channel.
The picture appears red,
purple, pink and other
colors.
•
> Settings > Dispaly & Sound > Picture > Calibration Settings >
White Balance. You can try to increase or decrease the White Balance.
Picture distorted or appears
wavy.
• Some electrical appliances may affect the Laser Cosole. If you turn off the
appliance and the interference goes away, then move it further away from
Laser Cosole.
• Insert the power plug of the Laser Cosole into another power outlet.
Related information
There is no picture, or the picture is black and white. on page 48
Sound Issues
When the Laser Console has a sound problem, these steps may help resolve the problem.
Problems Possible Solutions
Picture is normal, but no
sound.
• Check the volume settings.
• Check if 'Mute' mode is set to on.
• Check the volume control of the device (cable or satellite box, DVD, Blu-
ray, etc.) connected to your Laser Console.
The speakers are making an
odd sound.
• Make sure that the audio cable is connected to the correct audio output
connector on the external device.
• For antenna or cable connections, check the signal information.
• A low signal level may cause sound distortions.
51
Troubleshooting
Problems Possible Solutions
Sound distorted or appears
wavy.
• Some electrical appliances may affect the Laser Console. If you turn off
the appliance and the interference goes away, then move it further away
from Laser Console.
• Insert the power plug of the Laser Console set into another power outlet.
Sound is blurry or cuts out
momentarily.
• If you use an external antenna, check the direction, position and
connection of the antenna.
• Adjust the direction of your antenna or reset or fine tune the channel.
Note:
• This product does not support decoding of DTS CD bitstreams. Playback of this format may produce
undesirable noise.
Related information
There is no sound or the sound is too low. on page 48
Network Issues
If the Laser Console is connected to the network, the screen will display that it is connected successfully.
Problems Possible Solutions
The apps cannot be used.
• Make sure the Laser Console has a network connection.
• Contact your Internet service provider.
The wireless network
connection fails.
• Make sure your wireless modem/router is on and connected to the
Internet.
The wireless network signal
is too weak.
• Position your wireless router, modem router, or access point in a central
location. Avoid putting it in a corner.
Related information
My Laser Console cannot connect to the network. on page 48
Channel and Broadcast Issues
For problems while watching live TV or scanning for new services, these suggestions might help to resolve
them.
Problems Possible Solutions
In Live TV, there is no
signal, or a weak signal,
or you cannot find any
channels.
• Make sure that the antenna cable is connected to the correct port.
• Make sure that the antenna cable is not loose or disconnected.
• If "no signal or weak signal" occasionally happens, disconnect antenna
cable and reconnect it.
• Run Reset to Factory Default or scan channels again.
> Settings > System > About > Reset > Factory reset
> Settings > Channels & Inputs > Channels > Manual Scan
52
Troubleshooting
Related information
Prepare Live TV on page 4
Channel Scan on page 6
External Device Connection Issues
When the Laser Console has difficulties with external device connection, these solutions may help resolve the
problem.
Problems Possible Solutions
The Laser Console is having
trouble receiving a signal in
the cable box.
• If there is no signal occasionally, unplug cable from Laser Console and
re-plug after 60 seconds.
•
If there is always no signal, or the signal cannot be restored after plugging
and unplugging, you can press button to select HDMI Format if you
select HDMI as input, to confirm whether the signal can be recognized.
• Change to another HDMI port.
• Change to another HDMI cable.
There is no sound.
•
Check whether ARC/eARC is selected at > Settings > Display
& Sound > Audio Output > Audio Output. If not, you need to check
whether the external power amplifier device is connected to the ARC/
eARC port or optical port of the Laser Console.
•
> Settings > Display & Sound > Audio Output > Digital Audio
Out. You can try to select Auto, Pass Through, PCM, Dolby Audio -
Dolby Digital, or Dolby Audio - Dolby Digital Plus.
• Whether the power amplifier device port is connected correctly.
•
If you select HDMI as input, you can try > HDMI Format.
Related information
External source connected but no picture or sound. on page 49
HDMI & CEC Issues
When HDMI & CEC is not working, these steps may help resolve the problem.
Problems Possible Solutions
HDMI & CEC does not work.
• Confirm that the device is a HDMI & CEC compatible device.
• Check if the power cable of the HDMI & CEC device is properly
connected.
• Check the cable connection of the HDMI & CEC device is secure.
•
Check HDMI & CEC feature of your Laser Console is turned on.
> Settings > Channels & Inputs > Inputs > HDMI control
• Check HDMI & CEC feature of the connected device is turned on.
• Depending on the connected HDMI device, the HDMI & CEC control
feature may not work.
53
Troubleshooting
Application Issues
When some apps do not play, this may help resolve the problem.
Problem Possible Solutions
Netflix cannot be played.
•
> Settings > Apps > See all apps > Netflix > Force stop, then
reopen to try again.
•
You can try to restart the Laser Console at > Settings > System >
Restart.
Media Files
When files do not play, this may help resolve the problem.
Problem Possible Solutions
Some files cannot be played.
• Most files can be played back, but you might experience problems
with corrupted files or files with high-bitrate, unsupported resolution,
unsupported container or codec formats.
Related information
Media on page 42
Voice Service Issues
When some Voice service will not function, this may help resolve the problem.
Problems Possible Solutions
Alexa cannot be heard.
• You can try to log into your Amazon account.
• If you hear "I don't understand" from the voice recognition, please change
account or log out of the account.
• For more information about Alexa, please refer to Benefits of Smart Laser
Console >Using Voice Control > Alexa Setup in this manual.
Other Issues
Use these procedures to resolve other issues that may occur.
Problems Possible Solutions
The Laser Console is hot.
• Watching for an extended period of time causes the panel to generate
heat. The heat from the panel is dissipated through internal vents running
along the top of the Laser Console.
• After extended use, you may feel heat when touching it. This heat is not a
defect and does not affect the Laser Console's functionality.
The Laser Console smells of
plastic.
• This smell is normal and will dissipate over time.
54
Troubleshooting
Problems Possible Solutions
The plastic cabinet makes a
"clicking" type of sound.
• The "clicking" sound can be caused when the temperature of the Laser
Console changes. This change causes the Laser Console's cabinet to
expand or contract, which makes the sound. This is normal and the Laser
Console is OK.
When I turn on my Laser
Console, there is a delay
for a few seconds before
the picture appears. Is this
normal?
• Yes, this is normal. The Laser Console is initializing and searching for the
previous setting information.
55
